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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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December 13, 2024

It was a pretty cool experience for what it's worth nice atmosphere and they work quickly nice More

by teemoney96.tf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Culver City Chevrolet responded

Thank you for your feedback for the Culver City Chevrolet team. We appreciate your support!

December 13, 2024

Seems like a great place for services like oil changes and brakes. But not for any major repairs, also paid 300 bucks to be told they couldn’t fix my car so that was a little frustrating. Had to go pay mo More

by nicscam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Culver City Chevrolet responded

Thank you for sharing your experience. It's great to hear that our services like oil changes and brakes met your expectations, but I apologize for any frustration caused by the diagnosis fee without a resolution. We strive to provide value in all aspects of service, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 10, 2024

I when in for a oil change the guy told me 2and a half hour he's never called me l had to call 3 times no help got my truck back 5 hours later and the cashier was not to nice More

by HAVETOBESEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Ramirez
Dec 23, 2024 -

Culver City Chevrolet responded

I'm sorry to hear about your experience with the oil change. We strive for timely service and courteous interactions, so it's disappointing that we fell short during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 10, 2024

Service was not terrible but slightly different from what I remember in the past, I asked for an inspection of my vehicle but did not receive the recommendation sheet even after I asked for it, service stick More

by BFLYKISSES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Culver City Chevrolet responded

Thank you for sharing your feedback with us. At Culver City Chevrolet, we aim to provide a seamless experience and apologize for the oversight regarding the recommendation sheet and service sticker. Your comments are valuable, and we'll work on improving these details in future visits!

December 10, 2024

Gio was great made sure I was well taken care of as always appreciate your service God bless More

by WESTLACJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Culver City Chevrolet responded

Thank you for the great review and for sharing your kind words for Gio. We look forward to seeing you again at Culver City Chevrolet!

December 08, 2024

Absolutely second to NONE! Truly a family of employees working together as ONE unit. Keep on Keeping ON! More

by Newby33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Culver City Chevrolet responded

We're delighted to hear you felt the family atmosphere at Culver City Chevrolet! Thanks for sharing your experience with us.

December 07, 2024

I brought in my Volt because it would not charge. Dealer determined it was a software problem on my over 11 year old car, and fixed it on warranty. They gave me an Uber certificate to return to get m More

by ROBERTS13
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rathman
Dec 09, 2024 -

Culver City Chevrolet responded

We're delighted to hear that our team at Culver City Chevrolet was able to resolve the issue with your Volt and provide you with a seamless experience. Thank you for sharing your positive feedback!

December 07, 2024

This is the best place to get your car fixed and service I recommend it because the service is very good More

by davidbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Culver City Chevrolet responded

David, thank you for recommending Culver City Chevrolet! We're glad to hear that you're satisfied with our service. We look forward to assisting you again in the future!

December 06, 2024

They didn’t check my tire pressure coolant level only changed the oil and that was it More

by mrb65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Culver City Chevrolet responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 04, 2024

The beginning since you drop off your car until you pick up your car so wonderful go to customer service good teamwork More

by Mengesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Culver City Chevrolet responded

Mengesha, we're delighted to hear that you had a wonderful experience with our team at Culver City Chevrolet. Thank you for highlighting the great teamwork and customer service!

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