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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews
Call Service Center (213) 328-2897

1,565 Reviews of Culver City Chevrolet - Service Center

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November 29, 2022

Service reps were so happy and full of positive energy early in the morning. Have a full explanation of what was needed and what was recommended. More

by tashadellagatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember who my service rep was so I clicked each and gave 5 stars.
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Dec 01, 2022 -

Culver City Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

Dec 01, 2022 -

Culver City Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

November 28, 2022

The young lady with glasses at the service section was rude when I asked simple questions. More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know her name
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Nov 29, 2022 -

Culver City Chevrolet responded

Samuel, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Sara C. Customer Care Advocate (424)258-9157

November 25, 2022

Great service by Jordan. Fast service really surprised. Appreciate the help. Will definitely come back. More

by Lesliepochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2022

This dealership is awesome staff is always professional and nice working in a timely manner and customer service is great More

by Jametraallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Culver City Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 24, 2022

Great service! Kept me updated at all time about my car, super quick and efficient! More

by lizquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Culver City Chevrolet responded

Lizquez, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2022

Jordan is an absolutely amazing person. She kept me up to date, she was very nice, she told me interesting things, and just overall had a great vibe to her. The next time I come back, I'll More

by joerussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

This service took twice as long as originally quoted. Was basically 8 hours to complete work that should have take 3 hours. More

by RUFUSCHAMBERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gio
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Nov 26, 2022 -

Culver City Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Sara C. Customer Care Advocate, (424)258-9157 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 23, 2022

Great job. Car runs great. Rubin did a great job, very nice. Glad we had the car serviced by you. More

by SWEENEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Culver City Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Nov 25, 2022 -

SWEENEY77 responded

thank you

November 23, 2022

When you first arrived, I had to go and ask to be attended, but only that everything else was find. More

by guerrero47utu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do t remember the name
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Nov 25, 2022 -

Culver City Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 22, 2022

When I arrived I had to wait until 7 AM when the doors open they took care of me right away Luis, Took care of me right away I didn’t have to wait and the service said I receive I was very happy with it. More

by Gloriacastrosanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2022 -

Culver City Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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