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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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January 03, 2023

My representative was very helpful. Job was done in a timely manner. Great customer service. More

by debbvell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 06, 2023 -

Culver City Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 08, 2023 -

debbvell responded

Thanks for attending to my vehicle needs.

January 03, 2023

Very attentive staff. Great service. I take all of my Chevrolets vehicles to Culver City Chevrolet even the ones purchased elsewhere because they are the best! More

by 4738sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Culver City Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Regular checkup made easy. Service was quick, polite and inexpensive. My worst fears about possible costs were alleviated with a clear explanation and a smile. More

by Marsha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Culver City Chevrolet responded

Marsha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 01, 2023

Service manager Giovanni (Gio) is wonderful. Going to a mechanic in general can be quite intimidating, however Gio was so honest, personable he even found me rebates for all the parts that neede More

by Egallaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni (Gio) Service department
Jan 04, 2023 -

Culver City Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2023

We are so pleased with our new Equinox that we purchased from Culver City Chevrolet! More

by MANCHILD661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

MANCHILD661 responded

Just wanted to say Ruben goes above and beyond when we come in!

December 31, 2022

Service representative lacked professionalism, communication and customer service skills. Apparently warranty repairs are not as important as customer pay repairs. I called in to check status of m More

by Ivnpryra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Jan 04, 2023 -

Culver City Chevrolet responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (424) 216-6027 so we can make your experience a positive one.

December 30, 2022

Miguel was very easy to communicate with and kept me informed of the progess of my car servicing. More

by alisings3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 30, 2022

All went well. The recall was taken care of fast and with no issues. Would recommend. More

by sonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Culver City Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2022

The dealership was clean and customer friendly. The service was super and within a reasonable time. More

by Tanya G Copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Culver City Chevrolet responded

Tanya, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

Giovanni is the best service person you can ever meet he has done a good job. Excellent service person More

by Pretty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 03, 2023 -

Culver City Chevrolet responded

Pretty, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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