Culver City Chevrolet - Service Center

Everyone there is really nice. Had a pleasant experience. Would come back and would recommend people to go there. Had a pleasant experience. Would come back and would recommend people to go there. More

I like their "Service Reminder Text" when service is due. I like their way you can schedule appointments for repairs. I like their professionalism. And I like that they can offer Extended Service Specials. I like their way you can schedule appointments for repairs. I like their professionalism. And I like that they can offer Extended Service Specials. I like their Friendliness and Courteousness when paying your Bill. More

Update…I reviewed this dealership back in December about my bad experience in the service department. Mainly my disappointment was with the lack of communication, professionalism and customer service. My v my bad experience in the service department. Mainly my disappointment was with the lack of communication, professionalism and customer service. My vehicle was there for a month for a warranty repair which is understandable due to our current situation. However the completion of my repair was held back after all parts were in and ready to install due to it being a holiday weekend and other vehicles needed service to hit the road. Yet my vehicle needed to hit the road too but since it was warranty, they pushed it back. Any way they did reach out to try and better my disappointment. A customer service rep by the name of Sarah claimed she would do what she could to change my mind about my experience. I mentioned my vehicle had another issue now and that was probably in relation to the recent repair they had done. We communicated a few times, she communicated with the Service Manager Sergio which would be the person reaching out to me on what to do next. It’s been about a month and the call hasn’t come in yet. I must say that Sarah is probably the only person there that cares about the customer service but then again thats her job. More

Jordan was extremely helpful! Customer service was on point! I would definitely recommend. She went above and beyond when there was difficulty getting the key out of the lockbox o Customer service was on point! I would definitely recommend. She went above and beyond when there was difficulty getting the key out of the lockbox on my truck. More

Great service if i go back driving to California and I need same thing il go back need same thing il go back More

The customer service representative assigned to provide service was very helpful. She responded to all of my concerns. service was very helpful. She responded to all of my concerns. More

My Silverado needed an oil change and I called around 7 am to schedule an appointment and Luis N. was able to schedule me in for the same day. The customer service was excellent and Luis was able to answer am to schedule an appointment and Luis N. was able to schedule me in for the same day. The customer service was excellent and Luis was able to answer any concerns I had. I waited about 2 hours which was not long since there’s a waiting area inside and a Starbucks across the street. Once my vehicle was ready they texted me right away which was great because I did not need to reach out and ask about my truck. I will continue to schedule my visits at Culver City Chevrolet. I will also like to add that the previous service visit at Culver City I had I was not happy but they reached out and made it right. Sara was also very kind and reached out a couple days later and asked about my visit to make sure I was happy and everything went great which it did. More

Finding a dealer that does services I need and also provide great customer interaction is a win for me. Luis has great communication skills and made me feel welcomed since day one. provide great customer interaction is a win for me. Luis has great communication skills and made me feel welcomed since day one. More

This location is Very friendly and efficient I was In And out with no worries and back in the road in no time for the holidays out with no worries and back in the road in no time for the holidays More