Culver City Chevrolet - Service Center

There was a short wait to be seen, but the process was seamless. Thank you seamless. Thank you More

Lack of communication from service technician. Customer has to constantly call to check and see if car is being fixed. When calling the dealership, the phone just rings and when someone does answe Customer has to constantly call to check and see if car is being fixed. When calling the dealership, the phone just rings and when someone does answer the phone the automatically transfer the call without answering with the dealership name. I was accused that my car was in an accident as to why my car could not be fixed properly because the technician was not well versed with fixing the problem. This dealership is the worst a Chevrolet dealer shop I have ever been to and I have been a Chevrolet corvette owner since 2004. I will never return for service. More

The wait for oil change was too long over 2 hours I think you need to get more workers you need to get more workers More

The wait time he told me that he needed to properly diagnose my truck was not accurate. And suggested to me that I was mistaken about my leaving my car there for 3 days wasn't what he said, he said, he diagnose my truck was not accurate. And suggested to me that I was mistaken about my leaving my car there for 3 days wasn't what he said, he said, he told me like 4 to 5 days. The other issue was the car was misdiagnosed. He told me the starter & flywheel needs to be replaced for $7400.00 I had a 2nd mechanic look at they actually took the transmission off and the flywheel off and showed me the parts - stating there is nothing wrong with either. But they replaced both parts anyway- to see if the noise will stopped. It didn't. I still here the same noise. So I paid for a misdiagnosed opinion. And I would have potentially would have paid $7400 for nothing. I feel I'm due a refund More

Nobody would even answer until 3 pm. I had to go myself to be answered. Of course. No one ordered. The tire to come as it was late. V inconvenient as I was leaving town Got the car filth I had to go myself to be answered. Of course. No one ordered. The tire to come as it was late. V inconvenient as I was leaving town Got the car filthy with water all over it They even forgot some of their key locks inside. More

Easy to get service appointment But they are slow in retrieving my car from the rooftop parking to deliver back to me after service was completed. retrieving my car from the rooftop parking to deliver back to me after service was completed. More

She was great. . but it is GM that is the issue. I bought a car with a promise made. It was supposed to get 250 miles.. then the battery issue.. .then it was fixed.. . but it is GM that is the issue. I bought a car with a promise made. It was supposed to get 250 miles.. then the battery issue.. .then it was fixed.. 250 for awhile.. .and now.. back to 200...GM LIES.. .and refuses to live up to its warranties.... If i am approached to SUE GM.. I will ... More

Friendly staff that values your time and delivered as promised. Would recommend this dealership, definitely better than one other I went to. promised. Would recommend this dealership, definitely better than one other I went to. More

Jordan was extremely helpful Jordan helped me right away and my issue was resolved as soon as was possible and my issue was resolved as soon as was possible More

Easy drop off and pick up. Everyone was so nice and helpful. I would highly recommend your service department. Everyone was so nice and helpful. I would highly recommend your service department. More