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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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December 18, 2021

The service was very fast and the service advisor Ruben was very nice I will be back from oil changes More

by cassandracook78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Culver City Chevrolet responded

Thank you, Cassandra! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 16, 2021

They did a good job but l thought it was too expensive.I mean over 300 $ for cutting & programming a spare key seems high. More

by rickwilliams7461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Culver City Chevrolet responded

We apologize that our service did not fully satisfy your expectations. Our prices are competitive and fair. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope to earn your business in the future. Sincerely, Michelle M. Customer Service

Dec 17, 2021 -

rickwilliams7461 responded

Yes ...lm sure I'll be back in the future.Thanks.

December 14, 2021

My service on my Camaro was done to my satisfaction. I will continue to trust my Chevrolet to this team. More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Culver City Chevrolet responded

Marco, thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Culver City Chevrolet and we hope to see you again soon. Sincerely, Michelle M. Customer Service

December 13, 2021

Miguel was great! Thank you for all your help with our Chevy Silverado. Happy Holidays! More

by Yesenia_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Culver City Chevrolet responded

Thank you, Yesenia! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 12, 2021

Very good experience would returnt thanks friends so need more servers my Car back another time thanks More

by Daycarechavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 11, 2021

Buen servicio Luis Navarrete el me atendió y muy buena persona y me explico todo lo que sele iba ser ala troca muchas gracias More

by Sergio_mireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Muchas gracias. ¡Estamos agradecidos de que haya elegido Culver City Chevrolet! Sincerely, Michelle M. Customer Service

December 11, 2021

Extremely dissatisfied with the services provided and even more dissatisfied with the pricing. Left voicemails numerous times for the serviceman handling my car and even sent an email. None of them were More

by Tbolbolian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Luis was amazing and took great care of me and little chevy Cruze. He was so personably and made me feel like family. I will definitely recommend friends and family to Culver City Chevrolet More

by caitlin.rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thank you for the five-star review, Caitlin! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Culver City Chevy for your service needs and we hope to see you back again in the future. Sincerely, Michelle M. Customer Service

December 10, 2021

The people was friendly and nice. The shop and waiting area was nice and clean very nice environment. More

by lilriccxl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! Sincerely, Michelle M. Customer Service

December 09, 2021

Jordan was excellent at the front desk, good follow thru, I felt well taken care of. More

by ROTLATT2
Recommend Dealer
Yes
Employees Worked With
Jordon
Dec 09, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevy. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

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