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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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November 17, 2024

Service Check in , pleasant. Time of work being done much longer than quote: unexpected backup More

by Baengel2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Ramirez *****
Nov 24, 2024 -

Culver City Chevrolet responded

Thank you for this high-star rating. We truly appreciate your patience and your feedback. We hope to see you again in the future!

November 16, 2024

David was extremely helpful, upfront with the time line and let us know once the mechanics were done. More

by LuisFRod63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reye
Nov 18, 2024 -

Culver City Chevrolet responded

We're delighted to hear that David provided such helpful and transparent service at Culver City Chevrolet. Thank you for sharing your experience with us!

November 16, 2024

Good attitude and communication. Issues with the integrity of auto industry and treatment towards consumers More

by RO#38259
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor:Juan Ramirez , Technician: Marco Garcia
Nov 24, 2024 -

Culver City Chevrolet responded

Thank you for sharing your feedback. We strive to maintain integrity and treat our customers with the utmost respect, so it's concerning to hear about your experience. Please feel free to reach out if you'd like to discuss this further or have any questions. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

November 14, 2024

Horrendous experience. Run don’t walk from this service center. The person I dealt with was incapable of letting me explain what happened to my car and told me it wasn’t po More

by RunDontWalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Everything went well and I got a nice car with a good deal. But delivery was late and didn't receive my charger for ev car and second key yet. More

by Ok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Too much waiting I make appointments but still wait for more then 2 hours not right More

by suzanla26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
November 11, 2024

I made an appointment for an oil change and to check on a tire that was losing air. I chose Jordan as my contact, as she is always the best. As it turned out, the tire had a nail in it and needed to be rep More

by VLOCKRID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Over our main impression is very positive. The progress of the car repair is very promptly done. The interactive experience with Jordan is very pleasant. More

by Milton
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

12,000 miles on the car went in for a “free” oil change bill was $278.69. Not exactly a bargain for a free oil change More

by ab6ui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I haven't heard from my service advisor in about a month. I've left 4 unanswered voicemails. More

by appointments4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
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