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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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April 27, 2022

One the best service advisor: very polite and professional. Keep me updated at all times More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Culver City Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

April 26, 2022

The service department was great. Jordan provided excellent customer service. My issue with my truck was handled quickly and fixed. Thank you. More

by jcsand73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 26, 2022

The service was great and very fast and next time for sure I will visit your location More

by sh_kamrava
Recommend Dealer
Yes
Employees Worked With
I do not know the name
Apr 29, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Jordan was our service rep she is very friendly on the phone and in person. She remembered my name and vehicle. The entire visit was smooth and easy as Jordan is highly proficient and knowledgeable. Even More

by Quilterz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Car in February. Bill Almost10k. A month later i have the same problem. They found new problem when i took it back. WTH. More

by MLOPORTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Culver City Chevrolet responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Michelle M., our Customer Care Advocate, at (424) 258-5224 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

April 25, 2022

The company did not answer the phone, they had Poor communication skills and were unresponsive & overbooked not able to get me an in a 24 hour period with an estimate and generally were not able to mee More

by DJCROCK1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

Everything was perfect and on time he said my truck would be finished in a hour and 30 minutes and it was. he the the guy that helped me was very professional and understood exactly what I needed done, even More

by jodytees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Culver City Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2022

Although my service rep thought the repair would take 48 hours, they finished nearly a day early. More

by BeachMum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 20, 2022

The service representative was super helpful and communicative. My car was fixed ahead of schedule. More

by zed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Culver City Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2022

The team member at the dealership were so call courteous and show concern about my visit and I had a wonderful experience. Jordan at the service center was super great and she gave me great recommendations More

by ARCHIELEMA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. We can't wait to see you again, have a great day.

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