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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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May 05, 2022

Bad customer service over price on labor and parts Service Manager was rude and unprofessional More

by QOTMFW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Supervisor
May 05, 2022

The service was good. The staff was friendly. Everything was done in a timely manner More

by darrenwillis88@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2022

Great work, great customer care. Fast, easy and great prices. I completely recommend Culver City Chevrolet. More

by hector_osorto13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 04, 2022

It's never expected, but when a service person recognizes you, it inherently makes you feel good. Two employees reconized me while I was there. More

by goinggolfing0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Culver City Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 01, 2022

Jordan at the service area is very helpful and always have a great customer service. That’s why whatever service I need on my car I always bring it to this particular chevrolet dealer. More

by GRACEGONZAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jordan here at Culver City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2022

Worst dealership in the history of dealerships. Please please don't go to this dealership would rather drive to carlsbad or san diego and get my truck serviced under warranty More

by Kissemkon 3ars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Culver City Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at the below number to discuss your concerns, as your satisfaction is of utmost importance to us.

April 30, 2022

Slow, it took one hour and half hour to change oil and rotate the tires, I asked to check the power outlet ( nerve work since I bought the car ) they said we have to keep the car overnight to check it More

by Solimanadel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

April 29, 2022

Took my truck in for a DEF system malfunction, I was expecting to pay a lot of money but was shocked to find out the parts and labor we’re still under warranty. Javier the technician was very knowledgea More

by ROBERT.NAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier v.
May 03, 2022 -

Culver City Chevrolet responded

Hi there, thank you so much for your positive comments about Culver City Chevrolet! We look forward to your next visit! Take care!

April 29, 2022

Great experience! Jordan is very nice, great communication during the whole process, she got everything done in a timely manner, will be coming back for all service n More

by GEORGE11227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2022

Very efficient. I arrived, checked in, and was done in 2 hours for an oil change and a complete fuel system service. More

by Ken Chew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Culver City Chevrolet responded

Hi. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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