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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews
Call Service Center (213) 328-2897

1,566 Reviews of Culver City Chevrolet - Service Center

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May 15, 2022

I don’t know about the dealership but I can tell you about Miguel from Service he was a great guy take care of me was on point I really appreciate somebody that looks after me. He was great keep me info More

by raulcwise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

excellent service brought my 2022 suburban in for oil change with Jordan she got me in and out in less then 1 hour awesome More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Culver City Chevrolet responded

Hi, thanks for highlighting our staff who helped make this such a great experience! We hope to see you soon!

May 13, 2022

Was not happy with the way the service girl spoke to me. She was rude. More

by luvfrogs59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Culver City Chevrolet responded

Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (424) 216-6027 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 11, 2022

The service person was nice and was knowledgeable, gavel you option to my needs do More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

Came to get my rear glass changed and found after work was completed there were glass shards rattling around the lift gate interior. I have now been asked to pay extra for the glass and shards to be remov More

by Alex Ginsburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to Michelle M. our Customer Care Advocate (424) 258-5224 at your earliest convenience so we may further assist you in working towards a resolution. -Culver City Chevrolet

May 11, 2022

Everyone I dealt with was very polite from the service writer, Jordan to the worker bringing my car to me More

by endive
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

May 08, 2022

Great experience Jordan went far beyond my expectations on helping me get my car fix 👍 More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Culver City Chevrolet responded

Hi, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

We like the service and it was on time. They quoted time of 2 hours service and right on time. More

by Robertwright13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

May 07, 2022

Everything went well! People and staff were polite and made you feel very comfortable.. The wait was long but comfortable. More

by Waltoncarolyn31
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 07, 2022

I came in for an oil change and It was done in the time promised. I was offered other services but they were way too expensive. More

by badjisheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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