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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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May 24, 2022

Great service my car runs better than when I brought it in. Had to wait all day though. More

by BARONVONGNU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Culver City Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

EXCELLENT SERVICE! PARTICULARLY WITH JORDAN! SHE WAS FANTASTIC AND MY WARRANTY WAS OVER, BUT SHE PICKED UP THE TAB ANYWAY. AMAZING! More

by NAKAGAWA. JASON. H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

NAKAGAWA. JASON. H responded

EXCELLENCE!

May 21, 2022

Excellent service. Jordan was helpful and concerned about resolving my service issue. No unnecessary charges or over charging. More

by cnissal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Culver City Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

May 21, 2022

Ryan was very cordial and professional. He walked me through the entire process. He checked on me to see if I needed anything during the wait-time. More

by bzackery89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

Need to improve for the following reasons: 1. Miguel looked friendly initially 2. Informed Miguel not to do tire rotation due to recent purchase a new tire at a different location. Miguel still More

by hedyzhang
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Culver City Chevrolet responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Sara C. Customer Care Advocate (424)258-9157

May 20, 2022

The operation is well organized with effective service and no nonsense. In and out on time. More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 19, 2022

Over charge on oil change and diagnostics . I used to a lot lower for an oil change More

by A.RAMIREZ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Jordan was great. Knowledgeable and professional. Thanks. Thanks. I hate this word limit thing isn't my compliment good enough. Should dock a point for this bs More

by wenliu51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben is awesome too
May 20, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

Miguel and Leo helped me and they were amazing. Took care of my car needs and answered all my questions. Great Service!!! More

by lourdes.hernandez0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

lourdes.hernandez0727 responded

Very good service

May 18, 2022

Jordan is a GREAT help and very sweet. 5 stars for her assistance. Window replacement service was solid. Still some glass shards left but the majority of it was vacuumed More

by chai.reece6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

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