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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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June 02, 2022

This was my first time at this location. Service was okay. The appointment center needs to work on their customer service skills. They should acknowledge customers waiting in the office (not More

by SDW.LADYBUG86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - was in the Service Dept
Jun 05, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2022

Great dealership, but, if you don't use any kind of rewards for serviced, you will be paying a great deal on services. More

by GIMME0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for choosing Culver City Chevrolet and we hope to see you again. Take care!

May 30, 2022

Lectured about rental cleanliness - received flithy car. Happy with new battery. Mixed feelings. Jordan helpful. More

by STEVE@SMYRSKI.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Culver City Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Sara C., Customer Care Advocate at (424)258-9157 to discuss ways we can better serve you in the future.

May 28, 2022

Easy to communicate with the service dept. The service was done in a very timely manner. More

by KAIMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Culver City Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Culver City Chevrolet

May 26, 2022

Came in for an oil change and planned to have to wait for 2 hrs but I was in and out in 45 mins! Made my day much smoother! Shout out to Luis for getting me all checked in and Paz (hope I have that right!) f More

by Jessicareneelange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paz
May 27, 2022 -

Culver City Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 26, 2022

I usually get good service here. This time it took 3 visits to get the right parts and fix what i needed. A lot of wasted time which could be prevented. Also, when i left i discovere More

by nivt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

Culver City Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

This dealership takes the unsure wondering away. As a women I don’t know a lot about cars but to know that I can come to the dealership for my car makes it easy for me to drive because they know wha More

by shonte_kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 25, 2022

Went in for routine maintenance. Service was completed in timely manner. In fact my truck was done early and they really went out of the way to protect my interior. Service area very More

by dmarcinkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Culver City Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2022

I took my car in front oil change and it was finished in 20 minutes. I was very impressed with the competence and immediate service More

by Krisladish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Culver City Chevrolet and we hope to see you again.

May 24, 2022

I was in town on a road trip. I had driven my 2018 Corvette to Marina del Rey from Long Island New York. I had heard a whine noise from an engine pulley that I wanted checked ou More

by RStingray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan service rep
May 26, 2022 -

Culver City Chevrolet responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!

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