Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Culver City Chevrolet - Service Center
Culver City, CA
1,566 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,566 Reviews of Culver City Chevrolet - Service Center
Sort by
June 12, 2022
Nice service person, but I brought my car in so they would fix the CarPlay. They talked me into $870 worth of service, which I may have needed, and kept car for 3 days but didn't fix Car Play, the reas would fix the CarPlay. They talked me into $870 worth of service, which I may have needed, and kept car for 3 days but didn't fix Car Play, the reason for the visit. Not Okay. I am disappointed because I was hoping this dealership would be reliable. I am glad that other customers gave them a good rating because I am glad my experience isn't typical. More
by vkros
Verified CustomerEmployees Worked With
June 05, 2022
Very disappointing Had warranty first oil change which was not honored as late several days . Stated got a deal which was honored for all owners. Warranty should be honored with leniency. Have had multipl was not honored as late several days . Stated got a deal which was honored for all owners. Warranty should be honored with leniency. Have had multiple troubles with Chevy service sad . Regret I purchased Chevy and never again. I have a Chevy explorer van with problems which was stated nothing could be done as too customized but was purchase from Chevy dealership new. If you sell a product it should be honored at all service centers. Chevy has dignity with its products. More
by Dmulokas
Employees Worked With
June 04, 2022
I was happy with the service, however not all of the problems with the car was resolved. I was told by the advisor that I would need to leave my car for at least a half a day. That knocking noise when I problems with the car was resolved. I was told by the advisor that I would need to leave my car for at least a half a day. That knocking noise when I hit the brakes and release the brakes is still there. More
by Joann fleming
Employees Worked With
Don’t remember the name of my advisor.
June 04, 2022
Good folks good salesperson everyone cares about their job and friendly with their guests personable. job and friendly with their guests personable. More
by Wong
June 03, 2022
At the time I brought my car for attention, there was no long line to wait for service I liked that. Your service person was pleasant and appropriately took care of business. long line to wait for service I liked that. Your service person was pleasant and appropriately took care of business. More
by TNORRIS1
Employees Worked With
Ryan Kennedy
June 03, 2022
There’s a disconnect from Chevrolet corporate and the service centers. I got an email instructing me that I could schedule my battery replacement for my bolt online. I did so and when I showed up, I was service centers. I got an email instructing me that I could schedule my battery replacement for my bolt online. I did so and when I showed up, I was told that I needed to call in and arrange it because the service center needed to get the battery in stock first. While I was disappointed in this, my service rep was able to get me back in a short amount of time and the battery was replaced successfully. Would be great if the online tools for scheduling and the real life experience were better in sync but I don’t see that as the service centers fault. More
by willsandalls
Employees Worked With
June 03, 2022
The best dealer and the best experience the customer service representative are extremely amazing I will return soon service representative are extremely amazing I will return soon More
by cruzmaximo0927
June 03, 2022
The only reason I use your dealership is because of your Service Writer Jordan. She consistently handles the process professionally and does what she promises. Rare in the world of car dealerships. My truck Service Writer Jordan. She consistently handles the process professionally and does what she promises. Rare in the world of car dealerships. My truck is a GMC and I have the option of taking it to Santa Monica GMC but I choose to bring it to Jordan. More
by JP
Employees Worked With
June 03, 2022
Quick, helpful, double checked warranties to make sure I saved where I could. Thank you. saved where I could. Thank you. More
by Theos182
Employees Worked With
