Crown Subaru

Customer service The sales associate went out of his way to insure that my I got all the things I was looking for in a vehicle. He also provided information on a loan The sales associate went out of his way to insure that my I got all the things I was looking for in a vehicle. He also provided information on a loan that was competitive with the loans quoted by two banks. More

Great way to do business We bought our new Subaru from Kelly Subaru and they couldn't have been more helpful. We decided on the vehicle we wanted and came back the next day to We bought our new Subaru from Kelly Subaru and they couldn't have been more helpful. We decided on the vehicle we wanted and came back the next day to buy it. Our salesman came in that next day to close the deal with us even though it was his off day. And at the last moment after realizing my work gave us a discount through Subaru we decided to get a 2016 instead of 2015. They were very receptive of this even though the Jimmy our salesman and the financial manager had to stay past closing to finish all the paper work with us. Couldn't have asked for a better experience. More

Superior salesman I contacted this dealer through the Internet and within 39 minutes I was talking with the best salesman ever . Keith Aviles was knowledgable, personab I contacted this dealer through the Internet and within 39 minutes I was talking with the best salesman ever . Keith Aviles was knowledgable, personable, and very genuine. I recommend visiting Kelly Subaru and ask for Keith Aviles. More

Kelly Cars lives up to the Subaru name Incredible service and congenial and knowledgable sales personnel !! They believe in their product and know how to sell it. This is my 3rd Subaru a Incredible service and congenial and knowledgable sales personnel !! They believe in their product and know how to sell it. This is my 3rd Subaru and I am still satisfied! More

Oil Change Had an appointment and was out in 30 minutes. Great Job! Nice and comfortable waiting room with free refreshments and snacks. Bathroom very clean, als Had an appointment and was out in 30 minutes. Great Job! Nice and comfortable waiting room with free refreshments and snacks. Bathroom very clean, also. More

Outstanding Customer Service If you're in the market for a Subaru or a used car or if you're just undecided, you can never go wrong with Kelly Subaru. In today's world of awful cu If you're in the market for a Subaru or a used car or if you're just undecided, you can never go wrong with Kelly Subaru. In today's world of awful customer service, it's a miracle that a place like Kelly Subaru even exists. I just recently purchased a used Subaru. Not only did Kelly give me the best deal around, a few mechanical issues were discovered after I had purchased the car. Kelly went out of their way to provide me with a loaner car twice and spent many man hours to insure my car was in a reliable running condition. They did all this without me having to request it and all at no additional cost to me. I will never go anywhere else for service or purchases but Kelly Subaru. They have gained a customer for life. I promise you'll have nothing but the best experience at Kelly Subaru. More

An Enjoyable Waiting Experience I took my car in for an oil and filter change. Everyone from the technician to the cashier was very courteous, informative, and friendly. The waiting I took my car in for an oil and filter change. Everyone from the technician to the cashier was very courteous, informative, and friendly. The waiting area is clean and comfortable - offering water, coffee, and snacks. I would have given the service five stars if they would have washed it, also. More

Oil change and 12000 miles service Everything was great except I had lost a tire air cap from 1 tire. They were green in color. The Manager said he would replace all of them. My fault t Everything was great except I had lost a tire air cap from 1 tire. They were green in color. The Manager said he would replace all of them. My fault that I didn't notice until I was home that this courtesy job was not done. More

Easy in and out. Made reservation on line. I like that. Justin is always awesome. He is great. Answered my questions and he has the answers. I will,be back based on his service. I have 2 subarus. Justin is always awesome. He is great. Answered my questions and he has the answers. I will,be back based on his service. I have 2 subarus. More

Great Service and Friendly Techs My Outback overheated unexpectedly while I was in Chattanooga and I had to be towed in the middle of the night, leaving me slightly stressed to say th My Outback overheated unexpectedly while I was in Chattanooga and I had to be towed in the middle of the night, leaving me slightly stressed to say the least. The techs, especially Tenesa, were extremely accommodating and understanding of my rush to get back to Nashville. They thoroughly reviewed the problem, helped me understand it, and gave me options on how to fix the issue which isn't something I've been used to with car repairs lately. The courtesy car was really nice and they were extremely responsive when there was a small issue after the repair. I can't say enough nice things about my experience! More