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Crown Subaru

Chattanooga, TN

4.9
1,204 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,204 reviews

May 12, 2026

They have a great selection of vehicles. Kenny was prepared and ready for our arrival. More

by Bradley C Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
May 13, 2026 -

Crown Subaru responded

Thank you for your positive feedback! We're glad Kenny was able to make your visit smooth and that you found our vehicle selection impressive. We appreciate your business.

May 12, 2026

I like the dealership, but I definitely do miss it being over by the river downtown. This location doesn’t give that same eco-sustainable feeling that was delivered at the riverfront location. More

by Danimal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy was a 5 star, Keith Aviles, Matt White, Melissa Dalton, Sara Ford, Castle Ford
May 12, 2026

Elliot was the best to work with. He listened to me, answered questions, helped me, and joked with me all thru the process. I know if I still had questions, after buying the car, I More

by 824CARLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Elliott Dockery
May 13, 2026 -

Crown Subaru responded

Thank you for the kind words about your experience with Elliot. We're thrilled to hear he made the process enjoyable and that you felt supported. We look forward to assisting you again in the future.

May 07, 2026

My experience at Crown Subaru with Elliot was unlike any other. His patience, kindness, and compassion really sealed the deal. I came in 15 minutes before close after a long day of car shopping, hoping they More

by alexaclift6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Habib Rehman, Elliott Dockery
May 08, 2026 -

Crown Subaru responded

Your exceptional feedback and kind words mean the world to us, thank you for taking the time to share your experience! It is truly heartwarming to hear that our team member went above and beyond by staying late and providing you with genuine, personalized service that made you feel valued as more than just a customer. Your loyalty and recommendation inspire us to continue delivering this level of care, and we are honored to be your trusted automotive partner for all your future needs.

May 05, 2026

Shana was very helpful and understanding of the situation. She was very responsive and helped get the deal done. More

by jarrodddixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
May 08, 2026 -

Crown Subaru responded

Your support and positive feedback are much appreciated, thank you for taking the time to share your experience! We are pleased that our team member was responsive and attentive to your needs throughout the process. Should you require any automotive assistance in the future, please do not hesitate to reach out to us.

May 05, 2026

Kenneth Melton was the best from the initial contact through the entire purchase. Courteous and knowledgeable. He made the entire process and enjoyable. More

by sandydnelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
May 08, 2026 -

Crown Subaru responded

We are truly grateful for your wonderful review and recommendation! It is fantastic to hear that our team member provided you with courteous and knowledgeable service from beginning to end. We look forward to serving you again, whether you need sales support or automotive service in the future.

May 02, 2026

This was easily one of the best car-buying experiences I’ve ever had. My salesperson, Shana, was absolutely amazing, and the entire staff I worked with was just as great. The process was smooth, quick, an More

by scottbonner0875
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam, Shana Madsen
May 05, 2026 -

Crown Subaru responded

Thank you so much for making the trip to see us and for taking the time to share such a wonderful review! We are thrilled to hear that Shana and the rest of our team made your car buying experience smooth, efficient, and enjoyable from start to finish. No matter the distance, our team is always here to provide you with that same outstanding experience for all of your sales and service needs.

April 30, 2026

I had a great experience. I would definitely look to buy from this dealer in the future. Kenneth was a gentleman and stayed in contact with me throughout the whole process. More

by cdoan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
May 05, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience and for the kind words about Kenneth! We are glad we were able to make the process as comfortable as possible, including giving you the opportunity to bring the vehicle home for your wife to see. When you are ready for your next vehicle or in need of service, our team will be here to provide you with that same exceptional experience.

April 29, 2026

I was looking for a dependable pre-owned truck and Elliott Dockery found me just what I was looking for. The truck had been previously taken care of and the Crown mechanics felt like the engine was in More

by RICKBEV4500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Dockery
May 05, 2026 -

Crown Subaru responded

Thank you so much for your kind words and for choosing Crown Subaru for your pre-owned truck purchase! It is wonderful to hear that Elliott, Andrew, and Cindy each played a part in making your experience a memorable one. Whether you are in the market for your next vehicle or due for a service visit, our team is always here to provide you with the same outstanding experience from start to finish.

April 26, 2026

Sara was extremely helpful and knowledgeable of the numerous options and apps available on our new 2026 Forester. Thank you, Sara! More

by bess_steverson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay, Sara Ford
May 05, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience and congratulations on your new 2026 Forester! We are thrilled to hear that Sara was able to guide you through all of the features and options your new vehicle has to offer. From your next service appointment to your next vehicle purchase, our team is always here and ready to make sure your automotive journey is a great one.

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