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Crown Subaru

Chattanooga, TN

4.9
964 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 964 reviews

April 18, 2021

Trish was the best salesperson ever. She worked hard to find the car I wanted and the chill atmosphere of the dealership with no pressure just made it a great experience More

by jacob_simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Trish Ashburn
April 17, 2021

Anna Isaacs was our service rep. She was very friendly and helpful. Because the service was going to take a while, she provided a loaner car for our convenience. More

by sbrewski99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Isaacs
April 16, 2021

Let me start by saying Chuck did an outstanding job for me. I live in Indiana and found my dream car online. I called Chuck and we worked out a deal over the phone for the car, sight unseen, other then the More

by mike.spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Denham
April 15, 2021

Service was quick and efficient! I was provided a really great loaner for the afternoon. 5 out of 5 stars! Every effort was made to accommodate me. More

by Subi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt White
April 14, 2021

Michael Dorsey was really great to work with. I was definitely a picky customer and was dead-set on a particular model/color and he worked hard to find it for me and have it brought to Crown, and he di More

by ryskeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Dorsey
April 14, 2021

Lucas Marler was my main service person at Crown . He was professional, very knowledgable, courteous and respectful. Lucas kept me up to date concerning my car’s servicing. Lucas is an asset with Cro More

by Jeannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Marler
Nov 24, 2021 -

Jeannie responded

Lucas Marler was my main service person at Crown. He was very professional and courteous . He kept me informed on the progress of my cars service and updates. Lucas is an excellent asset to Crown. I would like to see more Lucases employed everywhere. Thank you Crown for having such a knowledgeable and courteous person on your staff.

April 13, 2021

Danny McVay was so knowledgeable ....he helped us choose a new Subaru Forester and we couldn’t be happier. Danny was ‘laid back’ and friendly....not your ‘pushy’ car salesman. We enjoyed our new car experi More

by Subarujude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny McVay
April 13, 2021

We are in the process of repairing the windshield on our Outback. It has been a bit of a challenge with insurance, but every person I spoke with from the operator to the service department to the parts depa More

by mmcolloms
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Bevil, Chris Bevil, Heidi Steele
April 13, 2021

This is the 3rd car I have purchased from Crown (Kelly) Subaru and the 2nd time I have worked with Chris Dover. He is a great person who is honest and will do whatever he can to accommodate the customers More

by fahey_b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Christopher Dover
April 12, 2021

If you want to deal with an honest man of integrity look no further. He will tell the truth before the sale and support you after the sale. As long as he is at Crown I will drive a Subaru. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Mickey Dorsey, Matt White
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