
Crown Subaru
Chattanooga, TN
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I scheduled a 6,000 mile service online at the last minute. When I arrived at the dealership I was greeted promptly and courteously. My car was serviced and ready in 30 minutes. Lucas Marler went over minute. When I arrived at the dealership I was greeted promptly and courteously. My car was serviced and ready in 30 minutes. Lucas Marler went over all the inspection points and discussed my next service appointment. Very pleased with the experience and will continue to all service work done at Crown Subaru. More
My service, Matt White, was excellent and provided timely followed up on everything we discussed and communicated thoroughly. I will be back for any future needs Thanks followed up on everything we discussed and communicated thoroughly. I will be back for any future needs Thanks More
Mr. White provided quality service to me and my family. He greeted me and my family with high quality customer service! We deeply appreciate the amazing service that was provided to us by Crown Subaru He greeted me and my family with high quality customer service! We deeply appreciate the amazing service that was provided to us by Crown Subaru More
I bought from a dealer in Atlanta, but for my last two services when I called them they had no appointments for 3 weeks. I was too close on the mileage to wait and I need an appointment as I am an hour a services when I called them they had no appointments for 3 weeks. I was too close on the mileage to wait and I need an appointment as I am an hour away. Crown Subaru is 30 minutes farther, but on both occasions they scheduled my appointment immediately. I was extremely please with the service I received. Lucas Marler and the service team really came through for me. Lucas even provided an estimate for my next 30,000 mile service, so there are no surprises when I bring it in. Crown should commend Lucas because now I do plan to schedule that service with Crown. Thanks, Clyde Kennedy More
Everyone I came in contact with was pleasant and cheerful. They didn’t take long to do the recall and explained to me the memory button on my tailgate which I keep hitting by mistake. cheerful. They didn’t take long to do the recall and explained to me the memory button on my tailgate which I keep hitting by mistake. More
Lisa Harbour was very friendly and helpful finding the Subaru I wanted. If she did not know the answer to one of my many questions, she found out in a timely manner and used phones, texting and email e Subaru I wanted. If she did not know the answer to one of my many questions, she found out in a timely manner and used phones, texting and email efficiently for communication. More
Bill Newberry, our salesman, was outstanding! He spent a lot of time with us to make sure we were comfortable with our purchase! In addition, Steven Gordon made financing our vehicle so easy! Kudos to both lot of time with us to make sure we were comfortable with our purchase! In addition, Steven Gordon made financing our vehicle so easy! Kudos to both men! We are very happy with our car and our experience at Crown Subaru! We feel like they are family now! More
The people at the dealership were all very nice and helpful. Ron Kwiatkowski was our salesperson and he was the reason we purchased our car there. He was professional and informative but not pushy. I h helpful. Ron Kwiatkowski was our salesperson and he was the reason we purchased our car there. He was professional and informative but not pushy. I had been to other dealerships and Ron knew to give a competitive price and he gave a deal we were happy with, so we quickly made the deal . More
My service person was Lucas Marler. Again, he did a fantastic job. I was there for an oil change. Fast, knowledgeable & courteous and informative. He is my go to person. Thanks Lucas fantastic job. I was there for an oil change. Fast, knowledgeable & courteous and informative. He is my go to person. Thanks Lucas More
Matt White was very Professional and Proficient . Contacted me immediately when service was complete . The entire Crown Subaru team is wonderful . Will continue doing business there in the future . Contacted me immediately when service was complete . The entire Crown Subaru team is wonderful . Will continue doing business there in the future . More