Crown Subaru
Chattanooga, TN
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I took my 2020 Forester in for it’s 6,000 mile checkup. I was immediately greeted by Heather Booker who found out the reason for my visit and she directed me to the waiting area. She told me that Lucas Marle was immediately greeted by Heather Booker who found out the reason for my visit and she directed me to the waiting area. She told me that Lucas Marler would be working with me on my visit. Lucas was very helpful went over all of the inspections done on the vehicle and asked did I have any questions. My experience with the Service Department was excellent. More
I called Michael Dorsey with a very tall order: I wanted only a certain vehicle, I wanted specific convenience options, and I wanted it quickly negotiated before my wife and I drove 2 hours to pick it up. M only a certain vehicle, I wanted specific convenience options, and I wanted it quickly negotiated before my wife and I drove 2 hours to pick it up. Michael listened patiently and prioritized my needs, clearly communicated what he needed from me, and took care of everything else. When we arrived that afternoon the car was exactly what I expected and the price was exactly what we had agreed - matching the best regional price I'd found. Michael took care of every detail, even prepping the finance manager so we didn't have to renegotiate anything. We were back on the road in our new vehicle in no time. Based on this experience I will always drive to Crown Subaru to work with Michael. It was the best experience I've had at a dealership. More
Matt White was a pleasure to deal with at Crown Subaru. He walked us through the process of our recall very easily. My daughter had also lost her keys to the car, and that process was painless as well. He walked us through the process of our recall very easily. My daughter had also lost her keys to the car, and that process was painless as well. Thank you! More
I love the dealership Lucas, Matt they always remember me and treat me with the utmost repect as a woman I appreciate that very much from a dealer. They are great enhancements to your company. Thank you! and treat me with the utmost repect as a woman I appreciate that very much from a dealer. They are great enhancements to your company. Thank you! More
Ron Kwiatkowski was super helpful in showing me all of my options. He also was very knowledgeable on the Subaru Forester I purchased and went over all of the features with me so that I actually know how to w options. He also was very knowledgeable on the Subaru Forester I purchased and went over all of the features with me so that I actually know how to work my new car. I had a great experience all around. More
Bill Newberry made this experience all the more pleasant and effortless. Bill knew the product questions/answers I had and made all the paperwork go so much easily. Very good job! and effortless. Bill knew the product questions/answers I had and made all the paperwork go so much easily. Very good job! More
I arrived at the Crown Subaru on Wednesday morning and was greeted warmly and professionally by Lucas Marler. I was a little irritated because my usual 30 minute trip turned into an hour long trip becaus was greeted warmly and professionally by Lucas Marler. I was a little irritated because my usual 30 minute trip turned into an hour long trip because of construction delays. All of my irritation evaporated at checkout when Lucas told me that he discovered that I was still owed a free service! I'm grateful to him for going the extra mile.. More
Danny McVay is a gem! He is knowledgeable, kind and patient. He made the selection process easy by listening to me and explaining which features would allow me to stay within my budget. patient. He made the selection process easy by listening to me and explaining which features would allow me to stay within my budget. More
My sister and I both came to Crown Subaru yesterday to buy a car at the same time. Mickey Dorsey handed us a key to test drive an Outback that we were interested in and then helped us purchase it, plus an buy a car at the same time. Mickey Dorsey handed us a key to test drive an Outback that we were interested in and then helped us purchase it, plus another one for my sister! The whole crew was patient and stayed well past closing time with us. They were respectful and never made us feel cheated in any way. We are very happy with our purchases and our experience with Mickey and the rest of the Crown Subaru crew! More