Crown Subaru
Chattanooga, TN
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Wish this dealership was in my hometown. Appreciated the hand on training to use the car what with all the technological gadgets. Thanks for the full tank of gas without us asking for it.. Ron was very pr hand on training to use the car what with all the technological gadgets. Thanks for the full tank of gas without us asking for it.. Ron was very prompt and straightforward about answering our questions, More
The wait time was long 3 hrs. I didn’t have an appointment, planned on express oil change but did a 30000 mile check up that was due. I was pleased with the service but the wait was long. The faci appointment, planned on express oil change but did a 30000 mile check up that was due. I was pleased with the service but the wait was long. The facility is a comfortable place and they off drinks aid snack. If I had an appointment I feel that the wait time should be the same. Service center really busy. More
My service adviser Chris Bevil did an excellent job. He was very knowledgeable and provided outstanding customer service. He is one of the reasons I drive further to use Crown Subaru, instead of their comp was very knowledgeable and provided outstanding customer service. He is one of the reasons I drive further to use Crown Subaru, instead of their competitor. More
This was our third Outback purchase. Service is always dependable, the staff is friendly, and our salesman Mickey Dorsey was exceptional. I had communicated by phone before coming to the dealership. Micke dependable, the staff is friendly, and our salesman Mickey Dorsey was exceptional. I had communicated by phone before coming to the dealership. Mickey returned my call promptly and was ready for our visit on the date of purchase. He showed us the options available and was patient about answering questions. Once we decided on the car we wanted, Mickey, the sales manager, and the business manager worked to get our paperwork completed quickly. Mickey went over the changes in the car’s interior controls and helped us set up our Bluetooth system. We would definitely ask for Mickey again when buying a car. More
Great Dealership to go to. Very courteous staff and they are always helpful. Matt White answered all my questions and kept me informed about all my vehicles needs. are always helpful. Matt White answered all my questions and kept me informed about all my vehicles needs. More
I bought two cars from them this month.A 2021 Forester I bought two cars from them this month. A 2021 Forester for my wife and a 2021 Crosstrek for myself. I waffled several times about which model and c I bought two cars from them this month. A 2021 Forester for my wife and a 2021 Crosstrek for myself. I waffled several times about which model and color to get for myself and they were patient with me. More
The service I received during a recent visit was exemplary. Lucas was knowledgeable, courteous and efficient. I was informed of the progress several times and could not have been more pleased. exemplary. Lucas was knowledgeable, courteous and efficient. I was informed of the progress several times and could not have been more pleased. More
I have been a customer at Crown Subaru for 10 years. One of the better service departments I have used. Pleasant waiting area, keep me informed. of the better service departments I have used. Pleasant waiting area, keep me informed. More
Lucas Marler did a great job very helpful and courteous. I will always ask for Lucas to check me in for service. Very informative about my Subura Outback. I will always ask for Lucas to check me in for service. Very informative about my Subura Outback. More