Crown Subaru

Best car buying experience I have ever had!! They did everything they said they would and when they said they would do it. My pricing didn’t change! No surprises at closing! Trish made sure everything we everything they said they would and when they said they would do it. My pricing didn’t change! No surprises at closing! Trish made sure everything went smoothly and even spent an hour showing us how to work our new Outback!! Thank you Trish for everything! DJ Giles Proud and Happy Crown Subaru Customer More

I had been looking for a specific color Forester Sport and had reached out to about 10 Subaru dealerships in the southeast. Meagan's response to my request was the quickest and the most helpful. After a 2 and had reached out to about 10 Subaru dealerships in the southeast. Meagan's response to my request was the quickest and the most helpful. After a 2 moth search (which included ordering a vehicle from the factory) Meagan located the model and color and included the options I was looking for. We scheduled a day for me to drop off my trade and pick up the new Forester Sport. The day of the scheduled delivery, my trade started throwing error codes (this had never happened prior to that day).I contacted Megan to let her know what was happening and that I was no longer going to be trading in a car. The biggest issue I faced though, was finding a way to Crown Subaru (I live two hours from Chattanooga). Meagan made arrangements to have an employee from Crown (James - great guy!) make the four hour round trip to pick me up at my home and take me to Chattanooga to take delivery of my new Forester. I felt I had made the right choice with Megan and Crown Subaru. This was proven to me time and again by how the deal was initiated and throughout the process. Ultimately this was completely proven to me through her actions on the day I was scheduled to pick up the new car. Meagan, thank you for your help during the 2 month process. Well worth the wait and I appreciate all your efforts. More

Megan Scollin is an amazing saleswoman. She truly cares about people and it definitely shows. Her # 1 priority is you the customer. It was a pleasure workinng with her and Steve at Crown Subaru. about people and it definitely shows. Her # 1 priority is you the customer. It was a pleasure workinng with her and Steve at Crown Subaru. More

Friendly and professional staff made our buying experience a good one. Our sales person James Greene went out of his way to make sure the process remained low stress/pressure. Highly recommend! experience a good one. Our sales person James Greene went out of his way to make sure the process remained low stress/pressure. Highly recommend! More

Lucas Mahler did a very fine job handling my Outback servicing. Thanks to all at Crown Subaru servicing. Thanks to all at Crown Subaru More

Lucas Marler did a good job with helping us with our regular maintenance. He answered our questions and was very knowledgeable. regular maintenance. He answered our questions and was very knowledgeable. More

Lisa was very informative and friendly through the purchase process. The vehicle we purchased was in transit. She kept us informed of any update until it was received. purchase process. The vehicle we purchased was in transit. She kept us informed of any update until it was received. More

Crown was awesome to work with and Lisa Harbour listen to our needs and worked hard to help thanks so much our needs and worked hard to help thanks so much More

My initial experience with this dealership was with the service department. I found them to be extremely helpful and very pleasant to deal with. Last week my outback was totaled so I needed a new car. I me service department. I found them to be extremely helpful and very pleasant to deal with. Last week my outback was totaled so I needed a new car. I met Michael Dorsey when I walked into the Showroom. He made my sudden need for a new car a very pleasant experience. I highly recommend Mickey. He went out of his way to ensure all of my questions were answered. More

Jonas Vanlandingham was attentive, polite, knowledgeable when my wife and I brought her Subaru Outback to our 9:30 appointment at Crown. He said the Starlink update and maintenance check would take until 4 when my wife and I brought her Subaru Outback to our 9:30 appointment at Crown. He said the Starlink update and maintenance check would take until 4:00 or so. When we called at 4:00 he indicated the work would be completed in 15 minutes. Since we had an event to attend at 5:30, we asked if the car could be kept overnight. We arrived the following day and Jonas checked us out efficiently. His estimate was exactly what it cost. He also explained why the car could not be washed and gave us a car wash coupon. We are totally satisfied and very appreciative of his knowledge and courtesy. More