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Crown Subaru
Chattanooga, TN
878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 878 reviews
June 20, 2024
Kiana was very knowledgeable and helpful. She made the buying experience very pleasant. All staff was great and welcoming. She made the buying experience very pleasant. All staff was great and welcoming. More
by windowblooms
Employees Worked With
Keith Aviles, Mickey Dorsey, Kiana Brusett
June 15, 2024
5 stars+ If all of the people in Crown Subaru's sales department were as good as Kiana Brussett, I would recommend the dealership to anyone who is thinking about buying a Subaru department were as good as Kiana Brussett, I would recommend the dealership to anyone who is thinking about buying a Subaru More
by richyellen
Employees Worked With
Habib Rehman, Kiana Brusett
June 14, 2024
I brought my 2014 Crosstrek in for routine maintenance and other servicing in March 2024. All of their staff was very friendly and helpful throughout the entire process. More specifically, Falicha N dealt and other servicing in March 2024. All of their staff was very friendly and helpful throughout the entire process. More specifically, Falicha N dealt with my service needs, and she was awesome! She truly went above and beyond what I had expected coming in! She contacted my extended warranty company several times on my behalf to ensure that the maximum amount was covered, so I would have fewer out of pocket costs. She also was able to get me in a loaner car for the entire duration of my repairs without additional cost to me. If at any point there was an unexpected delay, Falicha was very communicative and empathetic. She was also wonderful in referring me to helpful resources for future servicing needs. All around a great experience and would highly recommend them to any Subaru (or non Subaru) owners for servicing and maintenance. More
by Hannah
Employees Worked With
Matt White, Paul Davis, Philip Alexander, Tye Whaley, Falicha Newton
June 12, 2024
Crown Subaru put me with Brandee Toche on the phone when I just had a couple of questions about financing and she was very friendly and helpful. We made an appointment to meet and look at the car I was inte I just had a couple of questions about financing and she was very friendly and helpful. We made an appointment to meet and look at the car I was interested in. She directed me thru the entire process of buying with helpful advice. I really enjoyed working with her and she has helped me on the phone with questions that I have had even after I took the car home. Thank you Brandee! More
by Brenda P.
Employees Worked With
Brandee Toche
May 31, 2024
Dwayne Pruitt assisted me when I stopped in to compare vehicles. Unfortunately you didn’t want exactly what fit my needs. I will definitely recommend Dwayne and your dealership to my friends and family. V vehicles. Unfortunately you didn’t want exactly what fit my needs. I will definitely recommend Dwayne and your dealership to my friends and family. Very professional. More
by Byubz2
Employees Worked With
Dwayne Pruitt
