Crown Subaru
Chattanooga, TN
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Excellent service! Matthew White did an exceptional job from the time we drove in the service department until we drove away. He gladly answered all of our questions concerning the service provided and dif from the time we drove in the service department until we drove away. He gladly answered all of our questions concerning the service provided and different features we had questions about. More
i had a problem with a used subaru i had recently purchased that i could not figure out so i took my 2017 Subaru Impreza Sport to Crown to have it fixed. i met a gentleman named Jonas Vanlandingham t purchased that i could not figure out so i took my 2017 Subaru Impreza Sport to Crown to have it fixed. i met a gentleman named Jonas Vanlandingham there in there service department office who made my experience there so easy. My phone blocks numbers that it does not recognize which meant the number from Crown about my car. Jonas was willing and did text me throughout the process knowing i had phone issues. He kept me up to date on my vehicle and the issue i had required them to get parts shipped to them. Unfortunately it was postponed a day and Mr. Vandlandingham knowing it is my only vehicle took it upon himself to have me a loaner vehicle to use which was needed and very much appreciated. I now have my vehicle back with the repairs done and i would highly recommend if you need service take it to Crown and ask for Jonas he will treat you right. More
Friendly folks inside Trish was amazing made the whole trading experience fun and less of a hassle. Notice I said trading when we was ready for for something more we came back to subaru. trading experience fun and less of a hassle. Notice I said trading when we was ready for for something more we came back to subaru. More
I am very pleased with my experience at Crown Subaru. The staff are pleasant and always ready to answer any questions or concerns. My first time needing service was a positive experience. Jonas Vanlan The staff are pleasant and always ready to answer any questions or concerns. My first time needing service was a positive experience. Jonas Vanlandingham explained the problem and gave me a detailed estimate of what it was going to cost to replace a tire that could not be repaired. No question I will bring my Forester back for any maintenance and service needs. More
Lucas Markel coordinated the oil chg and was very thorough in outlining what would be included. He was friendly, thorough and professional, and I appreciated that. thorough in outlining what would be included. He was friendly, thorough and professional, and I appreciated that. More
Michael (Mickey) Dorsey made our families buying experience at Crown Subaru the best we have ever experienced at any dealership. Mickey kept us informed throughout the complete purchasing process, h experience at Crown Subaru the best we have ever experienced at any dealership. Mickey kept us informed throughout the complete purchasing process, he was very knowledgeable, friendly, and displayed the upmost professionalism. I cannot express how pleased we are with Mickey and Crown Subaru and would highly recommend them to anyone wishing to purchase a new Subaru. More