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Crown Subaru
Chattanooga, TN
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Upon the initial phone conversation with Chris Dover we knew this would be a pleasant car-buying experience. We drove from GA to TN in order to purchase a vehicle and we would do it again in the future jus knew this would be a pleasant car-buying experience. We drove from GA to TN in order to purchase a vehicle and we would do it again in the future just to give this dealership business. Everything was seamless. Chris was very polite and upbeat and he never rushed us away, we definitely felt valued as a customer. My husband spoke to Justin Standridge over the phone and we were approved over the phone and he was very helpful and understanding and answered all of our questions. During the last step, signing the paperwork, is when we met Steve Gordon (who we had also spoken to over the phone) and he was great, too! He was very thorough. Also some nice touches to the dealership were the fireplace (it had snowed during the night) and the coffee/tea and snack area. I highly recommend the New/Used car dealership as well as working with Chris, Justin and Steve! More
I was notified by Subaru that there was a recall but no at Crown could answer this issue. Also, if there is a problem with delivering your services (in this case the computer being down) then the customer at Crown could answer this issue. Also, if there is a problem with delivering your services (in this case the computer being down) then the customers scheduled for service should be called and informed. When the service happened, it was very good, efficient, pleasant. More
Matthew White at Crown Subaru is awesome, professional & responsive! All of my needs are addressed correctly w/o having to bring the car back to have something adjusted or corrected responsive! All of my needs are addressed correctly w/o having to bring the car back to have something adjusted or corrected More
This has been my third trip to Crown Subaru for service/repair and it has been enjoyable every single time. They keep me updated and let me know the issues i may have and what they are going to do service/repair and it has been enjoyable every single time. They keep me updated and let me know the issues i may have and what they are going to do and make sure i ok everything before they proceed. My Service Adviser Jonas Vanlandingham always makes me feel included in the process and is a genuinely nice person who is easy to talk with. I would recommend him to anyone looking to have anything done to there vehicle. More
I picked Crown Subaru to purchase my Outback from. I am glad I did because I had an excellent experience with Megan Scollin. She was pleasant to work with and she had a good knowledge of the purchas I am glad I did because I had an excellent experience with Megan Scollin. She was pleasant to work with and she had a good knowledge of the purchase process and the car. I would definitely do business with her the next time I trade. More
Danny McVay and the entire team were super helpful and knowledgeable. My car actually came faster than I anticipated and I love it! knowledgeable. My car actually came faster than I anticipated and I love it! More
Buying a car from Crown Subaru was pressure-free and easy. Mickey Dorsey has sold me two cars (an Outback and a Crosstrek), and I couldn’t have asked for a more knowledgeable and sincere person to handl easy. Mickey Dorsey has sold me two cars (an Outback and a Crosstrek), and I couldn’t have asked for a more knowledgeable and sincere person to handle the purchase. He’s honest and helped me find the perfect options on the car I ordered. He stayed in communication throughout the process and followed up after the sale. He cares about his customers. More