Crown Subaru
Chattanooga, TN
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Charles Denham went above and beyond walking us through the purchase process of our car. Alsop received excellent customer service from Steve in the finance office. Thank you again for all your hard work the purchase process of our car. Alsop received excellent customer service from Steve in the finance office. Thank you again for all your hard work and assistance to my wife and I. More
I consistently have a great experience with this service department. I love that I can bring my dogs along, and there's plenty of safe and scenic areas to walk while we wait on our service. Matthew White as department. I love that I can bring my dogs along, and there's plenty of safe and scenic areas to walk while we wait on our service. Matthew White assisted us at our recent visit, and he was awesome to work with. He was so friendly and informative, and I felt like he was truly listening to what I had to say and fully answered my questions. Mr. White kept me informed and called me promptly when my vehicle was ready to pick up. He was just a pleasure to work with, and a big plus was he was friendly to my dogs too. The service I receive is always top notch. I love visiting this service center, and I had a great experience, as always, the other day! Thank you Matthew White!! More
Appointment was at 8:00. Very punctual and friendly. Answered my questions. Knew I could trust them with my car. Happy with the service performed. Very punctual and friendly. Answered my questions. Knew I could trust them with my car. Happy with the service performed. More
Honest price without haggling. Honest trade assessment without haggling. Charles Denman was extremely courteous and helpful through the whole experience…the entire process was stre Honest trade assessment without haggling. Charles Denman was extremely courteous and helpful through the whole experience…the entire process was stress free. Based on my research before the trade, I feel we were treated honestly on price and trade-in value. Thanks Crown Subaru pre-owned dept! More
Knowledgeable about the car I was buying. Accommodating with the time for me to pick the car up. Educated me on the features of the car also. Great personal attention making me feel comfort Accommodating with the time for me to pick the car up. Educated me on the features of the car also. Great personal attention making me feel comfortable. Thank you. More
Clean, comfortable waiting area. Jonas Vanlandingham, service rep., is so accommodating with quick assistance when needed and helpful answering my questions, and keeping me scheduled Jonas Vanlandingham, service rep., is so accommodating with quick assistance when needed and helpful answering my questions, and keeping me scheduled for routine maintenance. More
Reana Brethen was so polite and thorough when explaining what was done. Very knowledgeable! Thanks for taking such good care to make us feel comfortable with our service experience. what was done. Very knowledgeable! Thanks for taking such good care to make us feel comfortable with our service experience. More
Dwayne Pruitt was professional, fast, and helped us purchase the exact car we were looking for! He was honest, and understanding of our budget. We had a very pleasant buying experience. purchase the exact car we were looking for! He was honest, and understanding of our budget. We had a very pleasant buying experience. More
Regan was very professional with her approach , new to position , and very helpful , when she didn't know answer to question I was asking ,instead of just making something up ,she sought out the answer . position , and very helpful , when she didn't know answer to question I was asking ,instead of just making something up ,she sought out the answer . I appreciated that and that also shows someone with integrity. Crown I'm sure realizes this and will continue in her training to become a asset to their business. My first time dealing with Crown but at this point it has been a excellent transaction . More