Crown Subaru
Chattanooga, TN
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Lucas Marler was very attentive, professional. Listened to my concerns regarding my crosstex subaru and even though they couldn't replicate the problem. They offered to make it right free of charg Listened to my concerns regarding my crosstex subaru and even though they couldn't replicate the problem. They offered to make it right free of charge, love that they stand by their work. I will definitely recommend crown Subaru dealer to family and friends. Also the dealership offers complimentary snacks and water and I love that they recycle. I think you've gained a customer for life. Sincerely, Cristina More
I recently came in for repairs after a truck backed into my car. Jonas, my service attendant, did a great job of getting me on the best track necessary to expedite my needs. I really appreciated his superb my car. Jonas, my service attendant, did a great job of getting me on the best track necessary to expedite my needs. I really appreciated his superb guidance in pointing me in the right direction. I would highly recommend that a person coming in for service ask for Jonas! More
Very courteous staff. Service was completed on time and the work was done correctly. Prices are reasonable. Jonas did a great job! Service was completed on time and the work was done correctly. Prices are reasonable. Jonas did a great job! More
Lucus Marler, our service rep, is an asset to Crown Subaru! We knew that we were close to the time to bring our car in to be serviced and possibly purchase new tires; however, we had another reason to Subaru! We knew that we were close to the time to bring our car in to be serviced and possibly purchase new tires; however, we had another reason to speed up our appointment. We recently had new gutters installed on our house, but unfortunately we got more than we expected. A few days after the company finished the installation, we found a nail in the front left tire and a screw in the back right tire. Just because the screw and nail looked just like the ones used on our house, where is the proof??? After pricing the tires from various sources, it was time to go and see Lucus. He was very knowledgeable, professional and addressed our concerns. The work was completed on time along with an added bonus-- a free carwash! More
Jonas Vanlandingham was an excellent service service representative. He kept me informed of what was going on with the car and helped me make wise decisions. I also discussed buying tires with him. H representative. He kept me informed of what was going on with the car and helped me make wise decisions. I also discussed buying tires with him. His advise will help me make good decisions when I need to purchase them in the future. I trust his opinion. More
Trish Ashburn, our sales rep, could not have been more helpful. Early this year, we spoke about possibly buying a new Outback. She listened to our expectations, but did not pressure us to buy. When we mad helpful. Early this year, we spoke about possibly buying a new Outback. She listened to our expectations, but did not pressure us to buy. When we made our decision, she was there for us: placing the order, making safety additions to the model, answering questions and keeping us updated on its shipping status. We expect to have this Subaru for many years, but would not hesitate to call on Trish again when we decide to buy a new model. More
Great experience! ! Second car we have purchased from them. Ron Kwiatkowski was a delight to work with. Always said the right things. Product stands above all other ca ! Second car we have purchased from them. Ron Kwiatkowski was a delight to work with. Always said the right things. Product stands above all other cars in my opinion More
Thank you to Michael Dorsey for making my car buying experience excellent! He is a great sales professional. He was very knowledgeable and was able to answer all my questions. experience excellent! He is a great sales professional. He was very knowledgeable and was able to answer all my questions. More
Service Underwriter Matthew White makes taking our vehicles for service to Crown Subaru a pleasant experience. He is friendly, customer oriented, and is excellent at keeping the customer informed as vehicles for service to Crown Subaru a pleasant experience. He is friendly, customer oriented, and is excellent at keeping the customer informed as to the status of their vehicle and the work being performed. The quality of the actual service work done has always been top notch. More