Crown Subaru

Terrible I strongly would not recommend this dealership purchased a used vehicle from them which I was told had been serviced and had not the oil is not change I strongly would not recommend this dealership purchased a used vehicle from them which I was told had been serviced and had not the oil is not changed none of the fluids are topped off or any air added to any of the tires on top of that two and a half weeks after purchasing I was informed that they lost my down payment and I would have to remake the down payment they were no way very friendly about the situation and lied to me about titling the vehicle saying it was holding it up when it had already been titled then threatened with collections More

Outstanding Internet sales department is great. Called and asked for a specific vehicle in stock. They had one and told me a out the door price was the same price Internet sales department is great. Called and asked for a specific vehicle in stock. They had one and told me a out the door price was the same price they said on the phone when I got to the dealership. I was not at the dealership that long only signedsome papers and was driving a new car in less then a hr. More

Accommodating The wiper on the passenger side stopped working during a torrential downpour on our way to Florida, from Indiana. I texted the Dealership to see if th The wiper on the passenger side stopped working during a torrential downpour on our way to Florida, from Indiana. I texted the Dealership to see if there would be any way they could get me in quickly, as we were passing through, for repairs. All said in done within 35 minutes. Excellent customer service. Thank you for getting us on our way! More

Excellent The courtesy and professional help was much appreciated. The service time was acceptable and was thorough. Tyson has a good staff that makes you fee The courtesy and professional help was much appreciated. The service time was acceptable and was thorough. Tyson has a good staff that makes you feel comfortable. More

Convenient! Good service and I love the courtesy shuttle service. It makes getting the car serviced much more convenient! And they always keep me updated by phone Good service and I love the courtesy shuttle service. It makes getting the car serviced much more convenient! And they always keep me updated by phone on the problem, cost and the time line for the service. More

Outstanding Quality + Customer Service = Kelly Subaru Our beloved 13 year old Outback was totaled in an accident and there was never a question that we would choose another Subaru. Great purchase experien Our beloved 13 year old Outback was totaled in an accident and there was never a question that we would choose another Subaru. Great purchase experience. More

Customer service marked by diligent effort We had issues with our radio. They did their best to resolve the issue. We appreciated the personalized service. It is obvious they want to please We had issues with our radio. They did their best to resolve the issue. We appreciated the personalized service. It is obvious they want to please those they service. More

The best I've ever experienced This was our first visit to Kelly, but it won't be our last. The salesman we dealt with was friendly, extremely knowledgeable and showed respect for This was our first visit to Kelly, but it won't be our last. The salesman we dealt with was friendly, extremely knowledgeable and showed respect for our needs. His answers to our questions were clear and concise. We could not have been more pleased with the courtesy with which we were treated. More

Excellent customer service Kelly Subaru in Chattanooga has always exceeded my expectations in both experience and service. I will always recommend them to any of my family and Kelly Subaru in Chattanooga has always exceeded my expectations in both experience and service. I will always recommend them to any of my family and friends. More

Great experience no pressure Very friendly, all questions were answered,courteous,and helpful. All dealership employees we encountered friendly as well. The delivery was a good ex Very friendly, all questions were answered,courteous,and helpful. All dealership employees we encountered friendly as well. The delivery was a good experience and Shay said to call with any questions as they came up. More