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Crown Subaru

Chattanooga, TN

4.9
1,178 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,178 reviews

March 21, 2026

Shana Madsen is a miracle worker. She found me the car I wanted at the price I needed and I love Our new Forester. More

by junewhatley0901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Mar 23, 2026 -

Crown Subaru responded

Congratulations on your Forester! We are happy to hear that Shana was like a miracle worker for you. Our commitment to customer satisfaction is of great importance to us, so if you need our further help with any automotive matters, please let us know.

March 21, 2026

I have bought many cars but this is HANDS DOWN the best salesperson ever…Brandee went above and beyond…The dread and hassle that makes me hate buying a new car, wasn’t there. It was so easy and painless. S More

by retailbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Mar 23, 2026 -

Crown Subaru responded

Brandee will surely be appreciative you wrote them such a kind review and recommendation. On their behalf, we want to thank you for your feedback and also remind you that if you happen to need our service again in the future, we will gladly help you but for now we wish you safe travels in your new car!

March 19, 2026

Jacqueline was such a big help in the buying process of my new Subaru! For a first time Subaru buyer she made it super simple and fun! More

by TaraBallew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Tara, we appreciate you leaving Jacqueline this kind review! We are honored to have been of assistance to you with your special purchase, and we are thrilled Jacqueline provided you with a smooth and remarkable experience. Congratulations on your new Subaru! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 17, 2026

Crown Subaru on Lew Hwy is a welcoming environment. Everyone is kind and helpful. Shana is friendly, efficient, and thorough. Habib made the financial part go smoothly and seamlessly. I highly recommen More

by cathywashburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Mar 18, 2026 -

Crown Subaru responded

Thank you for highly recommending Shana, Habib and our friendly staff! We are thankful for the feedback and want to remind you that if there is more we can assist you with, please let us know.

March 15, 2026

I got into a car wreck in my 2010 outback on Wednesday. Jacqueline had me in my new to me 2023 outback touring XT on Friday. The process was smooth and painless. Jacqueline was up front with me the entire More

by Ryan Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selah The Dog, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Ryan, thank you for taking the time to leave us this positive review! Your safety and satisfaction are our top priorities, and we are glad that Jacqueline provided you with top-notch service. It is our pleasure to assist you in anyway possible. Congratulations on your new Outback Touring XT! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 14, 2026

Smooth and straight forward process. Allowed us to take our time and knew most of the questions we asked. More

by local 117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Thank you for choosing our dealership and for your positive review! We are pleased to hear our team took great care of you and ensured your visit was as seamless as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2026

Very professional and no pressure applied. Salesperson did not trot back and forth to the sales manager. This is my first Subaru and I love driving it. More

by wboykin270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

We appreciate your positive review and we are so glad that our team provided you with a smooth, pressure-free experience. Your satisfaction means so much to us. We warmly congratulate you on your first Subaru- on behalf of the entire team!

March 13, 2026

Upon our arrival to the dealership Jacqueline was amazing and upfront about everything. Jacqueline Knowledge on the vehicle and all the buttons was on point as well . From start to finish the entire More

by lomonacopaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Thank you for your excellent review! We are so glad that Jacqueline took exceptional care of you during your recent visit. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new Subaru!

March 13, 2026

Shana and Cindy at Crown Subaru were super friendly, knowledgeable, and eager to assist. They made the process of buying my dream car painless and quick, will definitely return to this dealership next t More

by adamclough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Shana Madsen
Mar 19, 2026 -

Crown Subaru responded

Adam, thank you for your positive review! We are glad that Shana and Cindy provided you with a smooth, top-notch experience. Our guest's satisfaction is our top priority. Congratulations on your new vehicle!

March 12, 2026

Kenny is the man! He made the entire process extremely pleasant. Give that man a raise! More

by toneyg65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Mar 18, 2026 -

Crown Subaru responded

Kenny will surely be appreciative that you speak so highly of them, thank you for the feedback! Should you need their further help or that of our service department, please don't be afraid to reach out to us.

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