Crown Subaru
Chattanooga, TN
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Pleasant purchase experience. Kiana was always polite and efficient, as were the others in the process. I came in to look at new, but found a used that better suited my wish list Kiana was always polite and efficient, as were the others in the process. I came in to look at new, but found a used that better suited my wish list. More
Kiana Brusett is an amazing sales representative, She made this an amazing car buying experience by going above and beyond to maximize my savings. made this an amazing car buying experience by going above and beyond to maximize my savings. More
Due to logistical issues, I was picked up at my home 30+ miles away and brought to the dealership. Shana met me at the car and made me feel welcome from the very beginning. She answered every question I h miles away and brought to the dealership. Shana met me at the car and made me feel welcome from the very beginning. She answered every question I had and showed me the different features of the car. She introduced me to multiple people at the facility who were very pleasant and helpful. Just an extremely pleasant experience. More
Brandee was so great to work with. Responded to questions/texts very promptly and is so nice. Have her name and number and will share it with friends looking for a car. Responded to questions/texts very promptly and is so nice. Have her name and number and will share it with friends looking for a car. More
We had a terrific experience with Shana Madsen as our sales person. She was very knowledgeable and explained all the differences between the different models. She took extra time to make sure we knew all sales person. She was very knowledgeable and explained all the differences between the different models. She took extra time to make sure we knew all of the components our our new Outback. We highly recommend Shana Madsen and Crown Subaru. More
We recently had the pleasure of working with Shana at Crown Subaru, and we couldn’t be happier with our experience. Even though she’s only been with the team for a week, Shana’s knowledge of the vehicle Crown Subaru, and we couldn’t be happier with our experience. Even though she’s only been with the team for a week, Shana’s knowledge of the vehicle specs was impressive. She guided us through every part of the process so smoothly, making sure we understood each detail of the car during the test drive and again in the parking lot. Shana took the time to answer all of our questions patiently, and she made us feel like we were her top priority without ever being pushy. What really stood out was her attention to our future experience as Subaru owners. She introduced us to the service team for when we bring our car in for maintenance and even mentioned that she’d make a point to greet us when we’re there. That level of commitment and care is truly rare. She followed up with a personal touch, texting us a photo she’d taken of us with our new car and letting us know she’s just a message away if we need anything. Shana made the entire experience comfortable, enjoyable, and memorable. Crown Subaru is lucky to have her on the team, and we highly recommend her to anyone looking for a seamless and thoughtful car-buying experience. More
I liked the low key/no pressure approach. They were there for our questions but didn’t pressure us, which we appreciated. They were there for our questions but didn’t pressure us, which we appreciated. More
They have great employees that work very hard. I have only had this car for two days so we will see when I start having to get things done and see how really the dealer ship is. But as of right th I have only had this car for two days so we will see when I start having to get things done and see how really the dealer ship is. But as of right they seem to be pretty good. More
Kiana Brusett was a pleasure to work with! She was very knowledgeable about the various models and did an excellent job explaining the features. She even helped me lift my dog crate into th She was very knowledgeable about the various models and did an excellent job explaining the features. She even helped me lift my dog crate into the back, just to be CERTAIN it would fit. There was no pressure involved in the buying process. They even arranged to have a vehicle brought in for me, so I could get the color I preferred. Highly recommend! More