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Crown Subaru

Chattanooga, TN

4.9
987 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 987 reviews

April 16, 2025

They were great! Met my expectations and then some. I can’t say enough about the personal experience and wonderful individuals that assisted us in our purchase. From More

by traceydunn33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy (Financial Services Manager), Kenneth Melton
Apr 16, 2025 -

Crown Subaru responded

Tracey, We appreciate you for leaving Cindy and Sara this marvelous review! We are delighted to know that they were great, wonderful, met your expectations and made your experience personable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

April 08, 2025

Warmly greeted upon arrival at each visit. Was offered a water each time. Made to feel at home. More

by teresacurtis39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy , Kenneth Melton
Apr 09, 2025 -

Crown Subaru responded

Teresa, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

April 07, 2025

Kenny was super helpful and friendly! I was in the midst of needing a new vehicle after my previous one was stolen, and he made the process easy. I will definitely be recommending him and More

by zletbetter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Apr 07, 2025 -

Crown Subaru responded

We are so happy to hear that we made the purchase of your new vehicle after the your previous vehicle was stolen, we are very sorry to hear that. But we were able to find the perfect vehicle for you. Kenny will be pleased to hear you were so satisfied with his customer service that you were willing to recommend him to others, thank you!

April 06, 2025

Kenny Melton was fantastic to deal with! He was polite on the phone, got me a great quote on a Forester, and had everything waiting for us when we traded our car in!! This was a great expe More

by craigakoehler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Apr 07, 2025 -

Crown Subaru responded

Craig, Thank you for providing us with a review of your experience at- Crown Subaru. We are delighted to hear that we were able to match you with the Forester, Congratulations! Kenny will be thrilled to hear your very kind words about him, thank you!

April 06, 2025

We are beyond happy and grateful for the whole experience Kenny provided for us! From the very beginning, Kenny Melton was accommodating, kind, and easy to work with. Not only did he make sure to give us a g More

by Kim Ripley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Apr 07, 2025 -

Crown Subaru responded

Kim, On behalf of all of us here at- Crown Subaru, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Kenny is a great member of our team and will be thrilled to hear you were so pleased! Congratulations on your new vehicle and thank you for your recommendation!

April 04, 2025

My husband and I ended up purchasing a Crosstrek from this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of c More

by chanceballardsj
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Morgan, Justin Standridge, Kiana Brusett
Apr 04, 2025 -

Crown Subaru responded

Chance, Providing immaculate service is so important to us here at Crown Subaru and we are glad that Kiana, Justin and Jennifer's efforts met your satisfaction and recommendation! We are thrilled to know that they made the process seamless, never made you feel rushed/pressured and were incredibly friendly. Congratulations on your new vehicle- behalf of the entire team!

April 01, 2025

Great experience! Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so More

by Crystal Aruca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Apr 04, 2025 -

Crown Subaru responded

Crystal, We are grateful for you leaving Shana this extraordinary review and recommendation! We are pleased to know that she was extremely professional, helpful, so nice, knowledgeable and very communicative. We warmly congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

March 30, 2025

hannah was absolutely amazing and helpful. she made the car buying process simple and stress free. she was great! More

by janelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Hannah Gentry
Apr 04, 2025 -

Crown Subaru responded

Janelle, We appreciate you for leaving Hannah this remarkable review! We are delighted to know that she was great, absolutely amazing, helpful and made the process simple. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

March 30, 2025

Hannah was an excellent person to buy a car from. She was knowledgeable and attentive, but never pushy. I felt like she made sure I received a very fair deal on trade in and purchase. Thanks. More

by carbuyer#42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Apr 04, 2025 -

Crown Subaru responded

Thank you for leaving Hannah this amazing review! We are happy to know that she was excellent, knowledgeable, attentive and never pushy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Subaru team!

March 28, 2025

Kelly Carlson was so personable, we felt that she cared about our needs immediately! After taking a test drive in a red Subaru Crosstrek I noticed a beautiful sapphire blue pearl Crosstrek on the sales f More

by Emily Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer in finance, Kelly Carlson
Mar 28, 2025 -

Crown Subaru responded

Emily, We appreciate you for leaving Kelly this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Kelly provided you with top notch service. We are delighted to know that she was personable, cared about your needs immediately and answered all your questions. We sincerely congratulate you on your new Subaru Crosstrek- behalf of the entire Crown Subaru team!

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