
Crown Subaru
Chattanooga, TN
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They were great! Met my expectations and then some. I can’t say enough about the personal experience and wonderful individuals that assisted us in our purchase. From Met my expectations and then some. I can’t say enough about the personal experience and wonderful individuals that assisted us in our purchase. From the salesman to the Financial Manager Cindy. And Sara the Subaru Specialist. I am now an Official Subarooba. More
Kenny was super helpful and friendly! I was in the midst of needing a new vehicle after my previous one was stolen, and he made the process easy. I will definitely be recommending him and I was in the midst of needing a new vehicle after my previous one was stolen, and he made the process easy. I will definitely be recommending him and Crown Subaru to my friends and family! More
Kenny Melton was fantastic to deal with! He was polite on the phone, got me a great quote on a Forester, and had everything waiting for us when we traded our car in!! This was a great expe He was polite on the phone, got me a great quote on a Forester, and had everything waiting for us when we traded our car in!! This was a great experience from start to finish!!! More
We are beyond happy and grateful for the whole experience Kenny provided for us! From the very beginning, Kenny Melton was accommodating, kind, and easy to work with. Not only did he make sure to give us a g Kenny provided for us! From the very beginning, Kenny Melton was accommodating, kind, and easy to work with. Not only did he make sure to give us a great deal, he also dealt with the million changes that this purchase took us to make. We were in-process of moving from Germany back to the states, so he dealt with time zone changes, our moving issues, and a billion changes we made to our car purchase! He was so flexible with everything we threw at him, and made us feel at ease throughout the whole journey. I cannot emphasize enough how much I recommend working with him! More
My husband and I ended up purchasing a Crosstrek from this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of c this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of contact. She never made us feel rushed even though she was juggling other people, guided us towards a trim package that fit our needs and was actually slightly less expensive than what we came in to look at. After our test drive while Kiana was helping other clients, Justin Standridge stepped in and helped us get paperwork going as we had decided to purchase. We never felt pressured in any way and everyone we interacted with was incredibly friendly. From Kiana to Justin to Jennifer Morgan who handled the loan paperwork the process was seamless and done as quickly as possible which was appreciated on my part as I was 36 weeks pregnant at the time haha. Would not hesitate to suggest Crown Subaru in the future and return to purchase again ourselves! More
Great experience! Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so nice, knowledgeable, and very communicative. More
Hannah was an excellent person to buy a car from. She was knowledgeable and attentive, but never pushy. I felt like she made sure I received a very fair deal on trade in and purchase. Thanks. She was knowledgeable and attentive, but never pushy. I felt like she made sure I received a very fair deal on trade in and purchase. Thanks. More
Kelly Carlson was so personable, we felt that she cared about our needs immediately! After taking a test drive in a red Subaru Crosstrek I noticed a beautiful sapphire blue pearl Crosstrek on the sales f about our needs immediately! After taking a test drive in a red Subaru Crosstrek I noticed a beautiful sapphire blue pearl Crosstrek on the sales floor. She helped answer questions about it and when she didn't know the answer, Kelly supplied the information that was needed to help close the deal! We love our new Crosstrek and with the great customer service we received from Crown Subaru, we will be back for future car needs, and definitely ask for Kelly Carlson! More