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Crown Subaru

Chattanooga, TN

4.8
878 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 878 reviews

November 20, 2024

Pleasant purchase experience. Kiana was always polite and efficient, as were the others in the process. I came in to look at new, but found a used that better suited my wish list More

by zacharyra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy McMinchen - Finance, Kiana Brusett
November 19, 2024

Kiana Brusett is an amazing sales representative, She made this an amazing car buying experience by going above and beyond to maximize my savings. More

by shakgto2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kiana Brusett
Nov 19, 2024 -

Crown Subaru responded

Providing first class service is so important to us here at Crown Subaru and we are glad that Kiana's efforts could meet your satisfaction! We are thrilled to know that she was amazing and went above and beyond to maximize your savings. Congratulations on your new vehicle- behalf of the entire team!

November 19, 2024

Due to logistical issues, I was picked up at my home 30+ miles away and brought to the dealership. Shana met me at the car and made me feel welcome from the very beginning. She answered every question I h More

by jlf2103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Nov 19, 2024 -

Crown Subaru responded

We appreciate you for leaving Shana this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Shana could provide you with top notch service. We are delighted to know that she made you feel welcome from the very beginning, answered every question and made your experience very pleasant. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

November 17, 2024

Brandee was so great to work with. Responded to questions/texts very promptly and is so nice. Have her name and number and will share it with friends looking for a car. More

by cindee1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Nov 19, 2024 -

Crown Subaru responded

Cindee, We are grateful for you leaving Brandee this flawless review and recommendation! We are pleased to know that she was so great to work with, responded to questions/texts promptly and is so nice. We warmly congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

November 15, 2024

Kiana Brusett was a pleasure to work with. She was sweet and knew the car we bought. More

by madlene_li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiana Brusett
Nov 15, 2024 -

Crown Subaru responded

Madlene, Thank you for leaving Kiana this amazing review! We are happy to know that she was a pleasure to work with and sweet. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Subaru team!

November 13, 2024

We had a terrific experience with Shana Madsen as our sales person. She was very knowledgeable and explained all the differences between the different models. She took extra time to make sure we knew all More

by sharon43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Nov 14, 2024 -

Crown Subaru responded

Sharon, We appreciate you for leaving Shana this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Shana could provide you with top notch service. We are delighted to know that she was very knowledgeable and made your experience terrific. We sincerely congratulate you on your new Subaru Outback- behalf of the entire Crown Subaru team!

November 12, 2024

We recently had the pleasure of working with Shana at Crown Subaru, and we couldn’t be happier with our experience. Even though she’s only been with the team for a week, Shana’s knowledge of the vehicle More

by tgeorgetn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Nov 14, 2024 -

Crown Subaru responded

We are grateful for you leaving Shana this wonderful review and recommendation! We are pleased to know that she was a pleasure to work with, took the time to answer all of your questions patiently and made your experience seamless and thoughtful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

November 12, 2024

I liked the low key/no pressure approach. They were there for our questions but didn’t pressure us, which we appreciated. More

by aimeegloster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Habib Rehman, Alex Edmonds, Shana Madsen
Nov 14, 2024 -

Crown Subaru responded

Providing stellar service is so important to us here at Crown Subaru and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were low key and no pressure which you appreciated. Congratulations on your new vehicle- behalf of the entire team!

November 10, 2024

They have great employees that work very hard. I have only had this car for two days so we will see when I start having to get things done and see how really the dealer ship is. But as of right th More

by rossjane39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiana Brusett
Nov 14, 2024 -

Crown Subaru responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team worked very hard for you and that you are satisfied with your experience so far. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Subaru team!

November 10, 2024

Kiana Brusett was a pleasure to work with! She was very knowledgeable about the various models and did an excellent job explaining the features. She even helped me lift my dog crate into th More

by bwkreischer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiana Brusett
Nov 14, 2024 -

Crown Subaru responded

Thank you for leaving Kiana this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Kiana could provide you with A+ service. We are happy to know that she was a pleasure to work with, very knowledgeable and was no pressure. Congrats on your new vehicle- behalf of the entire Crown Subaru team!

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