
Crown Subaru
Chattanooga, TN
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My husband and I ended up purchasing a Crosstrek from this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of c this location. While we love the car, the service was really what sold it! We came in on a busy Saturday morning and Kiana Brusett was our point of contact. She never made us feel rushed even though she was juggling other people, guided us towards a trim package that fit our needs and was actually slightly less expensive than what we came in to look at. After our test drive while Kiana was helping other clients, Justin Standridge stepped in and helped us get paperwork going as we had decided to purchase. We never felt pressured in any way and everyone we interacted with was incredibly friendly. From Kiana to Justin to Jennifer Morgan who handled the loan paperwork the process was seamless and done as quickly as possible which was appreciated on my part as I was 36 weeks pregnant at the time haha. Would not hesitate to suggest Crown Subaru in the future and return to purchase again ourselves! More
Great experience! Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so Everyone that I interacted with was extremely professional and helpful. I highly recommend. And Shana made the whole process just perfect! She was so nice, knowledgeable, and very communicative. More
Hannah was an excellent person to buy a car from. She was knowledgeable and attentive, but never pushy. I felt like she made sure I received a very fair deal on trade in and purchase. Thanks. She was knowledgeable and attentive, but never pushy. I felt like she made sure I received a very fair deal on trade in and purchase. Thanks. More
Kelly Carlson was so personable, we felt that she cared about our needs immediately! After taking a test drive in a red Subaru Crosstrek I noticed a beautiful sapphire blue pearl Crosstrek on the sales f about our needs immediately! After taking a test drive in a red Subaru Crosstrek I noticed a beautiful sapphire blue pearl Crosstrek on the sales floor. She helped answer questions about it and when she didn't know the answer, Kelly supplied the information that was needed to help close the deal! We love our new Crosstrek and with the great customer service we received from Crown Subaru, we will be back for future car needs, and definitely ask for Kelly Carlson! More
Kelly sent an email inviting me to come to Crown Subaru to learn more about the new 2025 Subarus. I was impressed by Kelly's helpful attitude, caring manner and invitation. She made me feel that my needs w to learn more about the new 2025 Subarus. I was impressed by Kelly's helpful attitude, caring manner and invitation. She made me feel that my needs were important to her and at no time did she ever put selling any car over helping me find the exact car I was looking for. The facility is first class and I highly recommend Kelly and Crown Subaru to buyers looking for a car dealership that places the customer first. More
Our experience with Brandee and Subaru was beyond phenomenal. Brandee was helpful and kept us abreast of where we were during our car buying process at all times as well as other vehicle options to c phenomenal. Brandee was helpful and kept us abreast of where we were during our car buying process at all times as well as other vehicle options to consider. Brandee listens to the customer to address all their needs and concerns as well as follows through on requests. I will definitely come back to Subaru to work with Brandee for my family’s future vehicle purchases. We are pleased! More
Awesome to work with really kind absolutely amazing! ! I really appreciate the help and knowledge of every detail and aspect of a vehicle as most sales people don’t take the time to explain Danny did. Wi ! I really appreciate the help and knowledge of every detail and aspect of a vehicle as most sales people don’t take the time to explain Danny did. Will definitely be coming back in the future. More
Kenneth worked through any problem we had during the buying process and got the car I wanted with the price point right where I wanted it. Also he took the time to give an overview of the car features buying process and got the car I wanted with the price point right where I wanted it. Also he took the time to give an overview of the car features and electronics of the car . I will highly recommend him to my friends and family More
Hannah was so easy to work with, they showed me multiple cars and every car was better than the last. they listened to my wants and adjusted the car accordingly. they made this process easy and comfortable cars and every car was better than the last. they listened to my wants and adjusted the car accordingly. they made this process easy and comfortable for me. and now i have my first subaru!! More