Crown Nissan
St Petersburg, FL
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3,618 Reviews of Crown Nissan
I have been taking my Altima to Crown Service since I purchased it at Crown Nissan and have always had a great experience. I always make my appointments for Saturday as I work late hours. Christine (an purchased it at Crown Nissan and have always had a great experience. I always make my appointments for Saturday as I work late hours. Christine (and everyone else) has always been very polite, friendly and knowledgeable. She makes my experience a good one. I use Crown for all of my oil changes and all other services on my Altima and it has been running very well because they take such good care of it. They always do what needs to be done without telling me I need services that are not necessary and I know I can trust them. My mother also uses Crown Nissan Service for her Sentra ever since she purchased it many years ago and it runs very well because of the service she gets at Crown. We would both recommend them to anyone who needs to service their car. Regards, Ewa M. Hurman More
I was coming off a lease and went to this dealer to see what cars and deals I could get. I dealt with Derrick Silvers and Rich Matthews. They listened to my needs, including the monthly lease rate, and w what cars and deals I could get. I dealt with Derrick Silvers and Rich Matthews. They listened to my needs, including the monthly lease rate, and were both very friendly and helpful throughout the process. I leased the Juke and am enjoying the vehicle. More
Rich came and greeted us the moment we got out of the car. He did everything within his power to get me into the car that I wanted. What's really funny is that my dad and I went to other dealerships to car. He did everything within his power to get me into the car that I wanted. What's really funny is that my dad and I went to other dealerships to shop around and see if we could get a good deal. The next morning I contacted Rich and told him I saw a car on the internet, not only did he go to the other crown dealership to get the car, but he made sure that the deal was within the budget. He is very professional, knowledgable, and was absolutely awesome during the entire buying experience!!! My dad said that he wanted to give Rich his business and that was one of the reasons we came back to Crown Nissan. We will definitely recommend him to any one we know that is looking to purchase a vehicle. More
I had a fantastic experience with this dealership. I initially went there on a whim. Rich Mathews, the salesman who helped me, was very informative and personable. He was more than willing to answer al initially went there on a whim. Rich Mathews, the salesman who helped me, was very informative and personable. He was more than willing to answer all of my questions even when I made it clear that I was not ready to make any commitment to buy. The sales manager, Dave Siskin, was extremely friendly and willing to offer me an incentive to buy. Further, the dealership was very accommodating in determining the value of my trade-in, and I was very pleased with the result. Finally, the man who was responsible for the accounting aspect of my transaction was also very efficient and informative. Overall I had a great experience. The staff at Crown Nissan are friendly, informative, able, and personable. They even stayed after hours until almost an hour after closing to complete my purchase thoroughly. More
I have nothing but great things to say about my experience. Christine was VERY helpful and knowledgeable and Philip was a great technician! I will definitely be returning for my next service or pu experience. Christine was VERY helpful and knowledgeable and Philip was a great technician! I will definitely be returning for my next service or purchase. Could not have had a better experience! Thanks again. More
i hate buying cars because i always feel that i'm being i hate buying cars because i always feel that i'm being taken advantage of. this buying experience was surprisingly pleasant. everything was exp i hate buying cars because i always feel that i'm being taken advantage of. this buying experience was surprisingly pleasant. everything was explained, i was treated with respect, and i felt the whole thing was handled as fairly as it could be. i know the salespersons are under pressure to meet quotas but chris forshaw didn't show that pressure to make a sale. if i had felt pressured with the typical memorized "sales speak" i would have gone elsewhere. all the other salesmen and the owner were also very kind every time i was there. in these trying times, kindness, respect, and good customer service are so important. i found all that at crown nissan. also VERY important to me was the fact that i wasn't pressured to buy a bunch of extras while i was in the finance office. i will tell everyone that this is a good place to buy a car. More
Rich Matthews was our salesperson a Crown Nissan. I looked at alot of cars at alot of dealers and truthfully he was the top of the line salesperson. It was a pleasure to interact with him during our p looked at alot of cars at alot of dealers and truthfully he was the top of the line salesperson. It was a pleasure to interact with him during our purchase. He also went above and beyond the call of duty when we drove the car home to see if it fit into the garage and the following day picked me up at my house, drove me to the bank and then back to Crown Nissan to do the actual purchase. He was the most pleasant and helpful salesperson we met while shopping for a new car. He is an asset to your company and a good memory for us. Mila and Galynn Long More
the staff was great, joey was very professional and polite. The fact that he was bilingual made experience great. He was also extremely knowlegable about my vehicle and answered all of my questionswith polite. The fact that he was bilingual made experience great. He was also extremely knowlegable about my vehicle and answered all of my questionswith ease. I will definatly recommend your service department to all my friends and family. More
The sales person didn't know and wasn't able to obtain the invoice price so go in prepared with that info. Also, if you buy a car after 7 PM or anytime on Sunday, they don't detail it for you. You drive i the invoice price so go in prepared with that info. Also, if you buy a car after 7 PM or anytime on Sunday, they don't detail it for you. You drive it away dirty and have to drive back for detailing. I came from Palm Harbor and had to come all the way back to St. Pete to get my car cleaned. It is still not as clean as it should be. My windshield is still filthy and I have to clean it again. The finance person was not always professional. The general manager was very professional and polite and kept me informed of what they had to do. Nissan has excellent financing so try to finance with them if you can. More
RICH MATTHEWS APPROACHED US WITH A SMILE AND A FIRM HANDSHAKE. HIS KNOWLEDGE OF NISSAN'S PRODUCTS AND THE WORKING(S) OF CROWN NISSAN FAR EXCEEDED MY EXPECTATIONS. ALTHOUGH RICH LOOKS "YOUNG" - IS IS HANDSHAKE. HIS KNOWLEDGE OF NISSAN'S PRODUCTS AND THE WORKING(S) OF CROWN NISSAN FAR EXCEEDED MY EXPECTATIONS. ALTHOUGH RICH LOOKS "YOUNG" - IS IS MATURE WITH WEALTH AND KNOWLEDGE OF THE PRODUCTS HE REPRESENTS AND IS PROUD TO BE SELLING NISSAN'S. HIS COMMENT WAS THAT "YOU'VE GOT TO BELIEVE IN YOUR PRODUCT" AND THERE'S NO DOUBT HE DOES! ALTHOUGH WE SPENT THE MAJORITY OF OUR SATURDAY, AT YOUR DEALERSHIP, RICH MADE IT PLEASANT AND HE WENT TO BAT FOR US! HE KNEW THAT WE WERE WORKING WITHIN A PARTICULAR BUDGET AND HE CONTINUED TO VISIT WITH MANAGEMENT - UNTIL "HE" MADE THE DEAL WORK! THE ENTIRE TIME, HE HAD A SMILE! I WILL NEVER GO TO ANOTHER NISSAN DEALER. WE LIVE IN TAMPA; HOWEVER, I WILL DRIVE ACROSS THE "WATER" TO GET TO CROWN NISSAN - BECAUSE OF THE RELATIONSHIP THAT RICH MATTHEWS HAS ESTABLISHED WITH US! YOU'RE LUCKY TO HAVE RICH MATTHEW AS AN EMPLOYEE! More















