Crown Nissan

Satisfaction with the Service team and Service! Met with Servvice Advisor Bob Zoffler, he was courteous from the time he greeted me! He asked me why I was there and I told him I needed an oil change Met with Servvice Advisor Bob Zoffler, he was courteous from the time he greeted me! He asked me why I was there and I told him I needed an oil change and had a couple of other issues. While he was writing things up he advised me about a couple of items that I should take care of. He also advised me there were no recalls. This was all done in a timely and efficient way. When I told him I would wait he showed me to the waiting room and explained where everything was. Finally when I was done he explained thoroughly my issues and I was satisfied with his explanation. I was also happy about my clean and vacuumed car. Over all I had an excellent expierence at Crown the service is why I bout my new 2015 Pathfinder at Crown. The only issues I did have was the fact that when I went up North the Nissan Dealer did not honor my oil change and I had to pay for it. The other issue is that I bought a matenance plan for my new pathfinder a 5 year bumper to bumper when the vehicle already has a 3 year bumper to bumper. So effectively I paid for 3 years for nothing! This is in no way a problem with my service advisor but the sales team at Crown! More

Sunday Drive Sunday was my first new car purchase and the second time I bought a car from Crown Nissan. Both experiences have been worthy of top reviews from a ve Sunday was my first new car purchase and the second time I bought a car from Crown Nissan. Both experiences have been worthy of top reviews from a very critical reviewer. One reason there is no question about my five star ratings is that I have been to so many other dealerships in the area. My preference is to have an up front dealer where prices are clear and visible, sales people are courteous and not aggressive/pushy, and details are fully explained. I came in with a good idea of what I wanted with some wiggle room in my numbers but I had an upside down used car (I owed more than its worth). I didn't know the salesman before this Sunday, but I felt like he treated me like family. I say that because the numbers portion worked out better than I anticipated and I left with a new car. It was a refreshing experience since I just came from two other places that within the first 30 minutes I was becoming angry and insulted at the numbers presented to me. Not to mention the horrible "bate and switch" tactics that brought me in, meaning internet prices and deals had a lot of small print. I can go on forever about the other places, but the bottom line is I will make Crown Nissan my first stop from now on. I am someone who does a lot of research and shops around A LOT before making a big purchase like this one. Its twice now that I ended up at Crown Nissan. I have not regretted it one bit either. Jason Jiovani had everything to do with my wonderful experience buying my first new car. I was there a LONG time making up my mind and testing cars, not once was I pressured and I felt he would of drove around with me all day if I needed that much time. More

Recent Oil Change My recent visit to Crown was for a simple oil change. I was taken in immediately and informed of some minor recalls. All was explained to me in deta My recent visit to Crown was for a simple oil change. I was taken in immediately and informed of some minor recalls. All was explained to me in detail and my approval was obtained. The work was quick and effective. I was very pleased with my visit and found all staff, especially Rob Zoffer to be very helpful and friendly. Crown is an excellent dealership and I would recommend them to any one looking for any type of vehicle. More

Customer Service - Bar None The folks in the service department are top notch. All of them. Christine Smith is my Service Advisor & she constantly goes out of her way to be he The folks in the service department are top notch. All of them. Christine Smith is my Service Advisor & she constantly goes out of her way to be helpful & she is very professional. Christine always remembers my name and is ready to help me - even when I haven't made an appointment. I would never take my car to anyone else in town. Christine is honest and tries to work within my budget when we are scheduling repairs. Love Love Love Christine and Crown Nissan More

Great Customer Service!!!!!! Every time I have a car related need or service I go right to Lynne Crockenberg's desk. She is very professional, compromising, detailed oriented, and Every time I have a car related need or service I go right to Lynne Crockenberg's desk. She is very professional, compromising, detailed oriented, and understanding. I recommend her as a Service Advisor to ANYONE!!! I love Lynne, if she was off the day I go up there I wait until she comes in; she excels in what she does with her outstanding service! More

Awesome Service Center!! I moved here from Alabama, so I bought my Altima from a dealership there. When I bought my house in St. Pete in 2012, I found Crown, who has been ser I moved here from Alabama, so I bought my Altima from a dealership there. When I bought my house in St. Pete in 2012, I found Crown, who has been servicing it ever since. All of the service reps are top notch! On this visit, I got Lynne Crockenberg. I've never seen her before, so I'm guessing she's new to the team. You'd never know it, though. Everything was seamless from check-in to check-out, she took my coupon and knew exactly what was up with my rewards! Oh, and did I mention I didn't even have an appointment? I always have an appointment, but I spaced with it being my week off. This is why I never... NEVER... take my car anywhere but Nissan to be serviced! Thanks Lynne! More