Crown Mercedes-Benz Dublin

Down to earth Have to admit when I first walked in I felt a little out of place as this was my first luxury car buying experience. However, Andrew Ruck went out of Have to admit when I first walked in I felt a little out of place as this was my first luxury car buying experience. However, Andrew Ruck went out of his way to make us feel comfortable. He made room in the garage so he could give us a learning lesson on the car and we were able to stay inside out of the snow and bitter cold. More

Service department (to serve the Customer) I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer con I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer concerns and provides excellent advise. He is always professional, ready to help and answer my questions. Thanks everyone in Service including Seth (Service Manager). Krupesh Amin More

End of lease I loved my 2012 C300 but the lease was up so Ken put me in a 2015 with the new body style and crazy key-less ignition, upgraded and way more user frie I loved my 2012 C300 but the lease was up so Ken put me in a 2015 with the new body style and crazy key-less ignition, upgraded and way more user friendly navi system, among other improvements. It's gorgeous! I didn't even look at anything else. Ken's easy and fun to work with. Very knowledgeable and spends a great deal of time to be sure we were getting exactly what we wanted. Thanks! More

Best Dealer Experience In 27 Years. I have owned a LOT of vehicles in the past 27 years. Corvettes, classic cars from the 50's and 60's, Cadillacs, BMW's, and a pile of service trucks. I I have owned a LOT of vehicles in the past 27 years. Corvettes, classic cars from the 50's and 60's, Cadillacs, BMW's, and a pile of service trucks. I have only purchased one used car in my entire life, and never really felt like I had a bad experience. That being said, the recent trip to Crown Eurocars Of Dublin (namely Ken Stuart) looking for a replacement vehicle for my wife's recently totaled SUV has made me rethink how great the previous experiences actually were. Ken and the staff at Crown worked with me on a USED Mercedes Benz ML500 for her, and honestly I felt like I was in paying cash for a 2016 S65. I met Ken on a zero degree day, and without hesitation he strolled right outside with me to go over the details of the vehicle...which he knew inside and out. He let me drive it, let her drive it, gave me several days to waffle, texted me immediately with answers to my questions (even from his personal phone, oh his family time at home), and ultimately filled it with gas and held it in the service area for her to come and pick up her warm, dry vehicle in the dead of winter. if you are shopping for anything on that lot, go see Ken, and leave happy. Chris More

Great Overall Experience We purchased a G550 from Ken at Crown and it was hands down one of the best vehicle purchases we have made. The experience was seamless and hassle fr We purchased a G550 from Ken at Crown and it was hands down one of the best vehicle purchases we have made. The experience was seamless and hassle free. Ken has a tremendous knowledge of Mercedes Benz products, is kind and quite considerate. If you are in the market for a Benz, please visit Ken at Crown. More

easy and friendly environment to do business with. Good experience working with guys in getting my s600 benz running. Many dealerships won't pay attention to what the customer may say or think could b Good experience working with guys in getting my s600 benz running. Many dealerships won't pay attention to what the customer may say or think could be the issue with his/her vehicle but you guys (michael lyons) listened to detail to my words and ideas and so did I to his and the the technician that work on my vehicle. Lyons was open to suggestions and options and updated me to the point minute by minute on every progress. Good job. More

New Car Purchase Our experience with Koni was exceptional........the best salesperson ever !!!!! He is very knowledgeable and made our entire purchase experience a j Our experience with Koni was exceptional........the best salesperson ever !!!!! He is very knowledgeable and made our entire purchase experience a joy. I would strongly recommend him and the Crown dealership. More

Service Department - Great customer Care I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car service visit pleasant. Todd Johnson is one of those who goes out of his way to take care of his customers. He is not afraid to think outside of the box when problem solving and considers all options to best serve the customer. Thank you for all you do to help keep me on the road. More

Service Todd Johnson helped with my recent service visit ,as always he was very helpful, courteous and professional. He helps facilitate the service experienc Todd Johnson helped with my recent service visit ,as always he was very helpful, courteous and professional. He helps facilitate the service experience and makes it more understandable. More