Crown Mercedes-Benz Dublin

Excellent Michael was very knowledgeable about the car we test drove and ultimately purchased. Our total experience was excellent. Paperwork was handled prom Michael was very knowledgeable about the car we test drove and ultimately purchased. Our total experience was excellent. Paperwork was handled promptly. Everything was explained and we never felt rushed even as we were the last customer of the day. As the car had not been detailed, we were given a loaner and Michael delivered the car to us - and we live more than 100 miles from Columbus. When he did deliver the car, everything was explained to us in excellent detail. Highly recommend this dealership. Once we arrived at our purchase price, Craig Brooks took over and was very patient and knowledgeable about our questions. More

Great Customer Service I have worked with Dave Kohler for several years. He is professional, knowledgeable and most importantly honest. Dave helps make my MB car service p I have worked with Dave Kohler for several years. He is professional, knowledgeable and most importantly honest. Dave helps make my MB car service process as painless as possible. More

A very satisfied experience I was in no way looking forward to purchasing a vehicle because of my experiences in the past with other dealers. My mood was changed from the minute I was in no way looking forward to purchasing a vehicle because of my experiences in the past with other dealers. My mood was changed from the minute I walked into the dealership as everyone I came into contact with was very pleasant and friendly. I had been given Tom Sands name by my best friend who has had many memorable experiences dealing with him. I contacted Tom and let him know my situation and the budget I had to work with and Tom said come in and I will have a few cars ready for you to look at. When I arrived at the dealership I found Tom actually shoveling the snow off the walk before the dealership opened and he greeted me and took me inside. We spoke for a bit then Tom introduced me to Dustin . Dustin took me into the service area where there was a car for me to look at and then Dustin went into the lot and brought two other vehicles in for me to view. Dustin went over every detail of the vehicles with me and I then I was able to make an informed choice. Dustin then introduced me to Matt who worked very hard on the financing portion of the deal. I actually walked out with a vehicle I was extremely happy with and the exact payment that I had asked for . All thee of these men made me feel very comfortable throughout the process. I would also like to mention that I purchased a used vehicle form them and it was a Ford. I have been extremely happy with the experience and the follow up from everyone involved. I tell everyone I know that this is the place to buy a car because they are honest, friendly and they go out of their way to make you feel comfortable purchasing from them. More

Service angst Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his bes Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his best to save money for the customer. I trust him knowing that he has my best interests at heart More

We are extremely satisfied! Mike was a good listener and delivered more than he promised! We will continue to do business with him in the future. It was a great experience and Mike was a good listener and delivered more than he promised! We will continue to do business with him in the future. It was a great experience and we love the car! More

great experience Konstantin did a fantastic job helping us choose the right car, getting us a great price and a tradein. He went out of his way to help us returning ca Konstantin did a fantastic job helping us choose the right car, getting us a great price and a tradein. He went out of his way to help us returning calls even on vacation. He was the best salesperson I have ever worked with. More

A+ Service led by David Kohler (as good as it gets) David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Pe David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Performance) selected to replace parts and paint did A+ work. Specifically he ensured his best team was assigned to test my G63 so all replaced parts and signals worked correctly (his team found some issues that had to be redesigned/improved). In addition David offered a loaner car while by G63 was repaired (much appreciated), He is as 'good as it gets''. More

King Maurice Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Ma Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Maurice! More

Outstanding experience!!! I cannot speak highly enough about Crown Mercedes, and in particular, Stephen Revard. I purchased a pre-owned SLK and and they accommodated my EVERY n I cannot speak highly enough about Crown Mercedes, and in particular, Stephen Revard. I purchased a pre-owned SLK and and they accommodated my EVERY need... AND gave me a really good deal. This is coming from someone who currently works in the car business... This is a rare find. Thanks for giving me a top notch experience!!! More

Pre-owned purchase I stopped by "just to look" to look at a pre-owned Lexus ES I saw on the internet. Ken was very knowledgeable on the car, very professional and listen I stopped by "just to look" to look at a pre-owned Lexus ES I saw on the internet. Ken was very knowledgeable on the car, very professional and listened. As a sales professional myself, I admire great customer service. Ken provided it......and two hours later, I drove the car home!...I also found the sales manager, finance and service guys to be very accommodating! More