
Crown Mercedes-Benz Dublin
Dublin, OH
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2,253 Reviews of Crown Mercedes-Benz Dublin
Pleasant buying experience with Doug I recently purchased a 2015 C300 and was extremely pleased with the service at Crown. Doug was very professional and knowledgeable about all the fea I recently purchased a 2015 C300 and was extremely pleased with the service at Crown. Doug was very professional and knowledgeable about all the features on the car and kept it very simple. I felt that he knew everything there was to know about the car and was helpful getting me acquainted with it. He really took the time to help me customize every feature. He was easy to get along with and very personable. He even cleaned my car while I was waiting which I thought was a nice personal touch. I also worked with Matt Frazier for all the finances and paperwork and he made a boring task fun. We had some laughs and he made things very simple and easy to understand. I felt he spent the proper amount of time looking everything over and explaining things to me. Very professional and nice to work with just like Doug. I highly recommend using Doug in the future, he will find the perfect car for you and it will be a great, easy buying experience. I will definitely be referring all of my friends and family to Doug! More
Positive Purchase Experience I recently purchased my second new vehicle from Crown Mercedes. Ken Stuart did a great job. He made the whole process quick, easy and painless. I recently purchased my second new vehicle from Crown Mercedes. Ken Stuart did a great job. He made the whole process quick, easy and painless. More
Excellent Worked with Dave Kohler on both of our Mercedes on the same day. He managed to fit them in with minimum interference with out busy day. The older car Worked with Dave Kohler on both of our Mercedes on the same day. He managed to fit them in with minimum interference with out busy day. The older car needed to have parts ordered which he did promptly and kept us informed every step of the way. The new GLK was taken care of immediately and returned to service in record time. He arranged for a car to drive with no hassle. I always get the impression that Dave is my friend and wants me to be satisfied no matter what. (And I have always been satisfied with the service he has provided.) More
Servicing threecMercedes. Our SL, E class, and S class all get first class service and they ( and their owners)!appreciate the prompt scheduling, extra pampering, and courteous Our SL, E class, and S class all get first class service and they ( and their owners)!appreciate the prompt scheduling, extra pampering, and courteous and knowledgable employees! More
Lunch Hour Test Drive Melisa Greenberg was so considerate and aware of my time constraints that she had the test car running and ready to roll before I even pulled into the Melisa Greenberg was so considerate and aware of my time constraints that she had the test car running and ready to roll before I even pulled into the lot! Melisa is a direct communicator - love how she just tells it like it is. Matter-of-fact yet diplomatic - so even if I faltered in my line of questioning, her experience allowed her to give info about the car and its features. She is also fearless - did not flinch while I was driving. I felt more confident in my car purchase with the information she offered. She sent a video clip to my phone so I could see the features beforehand. If you want to deal with someone who offers excellent service, attention, and prompt return of phone calls, see Melisa at Crown Mercedes! More
Stress free car purchase! With the help of Ken Stuart buying a new car was so easy. We talked on the phone and I discussed my needs/wants in a new car and then the day of the With the help of Ken Stuart buying a new car was so easy. We talked on the phone and I discussed my needs/wants in a new car and then the day of the appointment Ken had cars picked out and knew just what would be a right fit for me! I drove home in my new car that day! More
Truly Caring About The Customer I cannot say enough about the wonderfully amazing experience my wife and I had working with Ken Stuart while searching and purchasing a used SL550 fro I cannot say enough about the wonderfully amazing experience my wife and I had working with Ken Stuart while searching and purchasing a used SL550 from the fantastic team at Crown. Crown and Ken were recommended to us by a number of friends and they did us a great service. We live 600 miles away and we longed for the day we were able to take delivery of our vehicle and drive it home. Kudos to Ken and Crown. More
an excellent new car buying experience. Dealer was intent on defining and meeting my new car needs.n Resuled in defining the model and configuration to maximize the price - value - configura Dealer was intent on defining and meeting my new car needs.n Resuled in defining the model and configuration to maximize the price - value - configuration relationships . Delivery timing excellent. Overall helpful, friendly and productive experience. More
This is my third car from Crown. Crown knows how to treat its customers. I always get thoughtful service tailored to my needs and I can't imagine getting a Mercedes from anyone else. Crown knows how to treat its customers. I always get thoughtful service tailored to my needs and I can't imagine getting a Mercedes from anyone else. More
Excellent Service! We brought our 2004 E500 in for service, after purchasing it at another dealership. Shen not only provided us with excellent, prompt service, but he a We brought our 2004 E500 in for service, after purchasing it at another dealership. Shen not only provided us with excellent, prompt service, but he also did research on the part we needed and discovered that 100% of our repair costs were covered under a new extended warranty program! This saved us over $2800. We will certainly make Crown our choice for future car purchases and service. More