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Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,671 Reviews
Call Dealership (888) 202-6017
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6500 US Highway 19 North

Pinellas Park, FL

33781

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2,671 Reviews of Crown Kia St Petersburg

December 12, 2021

Monica was my salesperson and the best i could have, thanks for your help and service highly recommend her. More

by knucklesfla1004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Cannaday
Report | Print
Dec 13, 2021 -

Crown Kia St Petersburg responded

We are so glad that Monica could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! She will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future. Take care!

December 11, 2021

I always get great on-time service at Crown Kia. Tracy was exceptional, as are all their associates, I would highly recommend Crown Kia to anyone looking for a car or needing maintenance. More

by nancyknight5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson, Tracey Haas
Report | Print
Dec 13, 2021 -

Crown Kia St Petersburg responded

Nancy, Thank you for your 5-star rating! We are so glad that Tracey and the team could consistently provide you and your vehicle with exceptional care! We are honored to have earned your kind recommendation. We wish you the safest of travels. We hope to see you again the next time you are in need of automotive service!

Dec 13, 2021 -

nancyknight5 responded

You are my go-to place for all my KIA needs!

December 11, 2021

Chris was by far the most accommodating and informative sales representative we have ever worked with! More

by kkhelmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naveed Kanchwala, Roger Napier
Report | Print
Dec 13, 2021 -

Crown Kia St Petersburg responded

Thank you for taking the time to leave Chris this wonderful review! He will be honored to hear of your very kind words. We greatly appreciate the opportunity to work with you. If there is ever anything more that Chris and the team may help you with, please do not hesitate to give us a call!

December 10, 2021

The entire experience from beginning to end was great. I highly recommend Crown Kia. Thanks More

by jshelmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naveed Kanchwala, Roger Napier
Report | Print
Dec 13, 2021 -

Crown Kia St Petersburg responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is always our goal, and we are pleased that our efforts could meet your satisfaction! please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 09, 2021

Great service dept. Prompt action. Clean & comfortable.waiting area. Car interior protected & clean. Complimentary car wash. Nice. More

by jon.hoffert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
Report | Print
Dec 09, 2021 -

Crown Kia St Petersburg responded

Jon, Thank you for your 5-star rating! Providing a top-notch experience is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time you are in need of automotive service!

December 08, 2021

Roger Napier was great to work with.He was Roger Napier was great to work with. He was knowledgeable, friendly, and helped us choose exactly the right car. No pressure. A great buying experi More

by dave@harbor-sales
Recommend Dealer
Yes
Employees Worked With
Roger Napier
Report | Print
Dec 08, 2021 -

Crown Kia St Petersburg responded

Dave, Thank you so much for your wonderful review! Providing a pressure-free and remarkable experience is so important to us, and we are so glad that Roger's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 08, 2021

Everyone at Crown Kia was wonderful to work with. I was not happy that my car died and had to be replaced. The timing was just all wrong. Roger and the rest of the staff made the process of replacing my More

by abby19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Napier
Report | Print
Dec 08, 2021 -

Crown Kia St Petersburg responded

Abby, Thank you for taking the time to leave us this positive review! We are so glad that Roger and the team provided you with great care and made your experience with us as seamless as possible. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 06, 2021

Chris Napier, Chris Jensen and Danny Smith all worked together in putting me in the car I really wanted. I came in April 2021 I walked away with a 2021 Kia Soul GT and although it’s a great vehicle it More

by nike69jalan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Napier, Chris Jensen, Danny Smith
Report | Print
Dec 06, 2021 -

Crown Kia St Petersburg responded

We are so glad that Roger, Chris, and Danny could get you into your perfect vehicle- while providing you with a top-notch experience! It is an honor to have earned your confidence and loyalty. Thank you so much for your wonderful review! We wish you the safest of travels in your new ride- on behalf of the entire team!

December 04, 2021

The service department and especially Brian Casey, is terrific!! The dealership in general is just okay. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Report | Print
Dec 08, 2021 -

Crown Kia St Petersburg responded

Dear Jason Thank you for taking the time to review our dealership. We’re sorry to see that you only gave us a 3-star rating. Unfortunately, we cannot locate your records in either of our sales or service databases. We would welcome an opportunity to learn more about your experience that caused you to rate us negatively. Would you kindly call me at the dealership on 727.525.5785 ext. 2510 or by email at vcafiero@crowncars.com at your earliest convenience please? Sincerely, Vinny Cafiero, General Manager

Dec 08, 2021 -

Jason responded

Hi Vinny, Your response is exactly why I gave 3 stars for I have purchased 2 vehicles from your dealership in the last 7 years and another vehicle from your other Crown dealer across the street and have spent thousands of dollars in service between the two locations and yet you can’t find any record of me. And earlier this year I tried to purchase a 2nd Kia and the efforts to get me what I needed and wanted fell short and I had to go elsewhere. Thank you

Dec 09, 2021 -

Crown Kia St Petersburg responded

Jason, We understand your frustration but, unfortunately, if we search our databases with just a first name of Jason we pull up multiple records. Could you help us by providing a last name?

December 04, 2021

I really enjoyed Monica she was very very helpful she made sure I was satisfied More

by gordons64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Datsev, Monica Cannaday
Report | Print
Dec 06, 2021 -

Crown Kia St Petersburg responded

Thank you for your 5-star rating! We are so glad that Monica provided you with great care throughout your visit! Your satisfaction means so much to us. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future.

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