Crown Kia St Petersburg

Tony Scopacasa was a very pleasant, patient person, taking time to answer all our questions and then some and without any pressure on his part as we made our decision. He took all the necesary time to taking time to answer all our questions and then some and without any pressure on his part as we made our decision. He took all the necesary time to explain all the functions of the vehicle so we would have no problems driving it off the lot the day we bought it. We would definitely recommend him to others. Janice and Bill Jochum More

Matt Maynard was very friendly and informative about the Matt Maynard was very friendly and informative about the service of my New Soul. I plan on using the dealership for all my future maintenance needs Matt Maynard was very friendly and informative about the service of my New Soul. I plan on using the dealership for all my future maintenance needs. Great Job! Dave More

The entire staff was very friendly, and Michael was very helpful and friendly as well. He made it easy to help me lease my new Soul, which I love! helpful and friendly as well. He made it easy to help me lease my new Soul, which I love! More

***BEWARE*** As you are sitting there filling out the paperwork to purchase, ROBERT SHAW will sell the vehicle you want right out from under you. Unfortunately we were mislead and out and out lied to reg paperwork to purchase, ROBERT SHAW will sell the vehicle you want right out from under you. Unfortunately we were mislead and out and out lied to regarding the hold and/or deposit policy stating that they are in business to sell cars not to hold cars. We called to inquire if the vehicle we were interested in was still available before ever leaving our house, and we were told that after 5:30 pm the vehicle would be available for purchase so we drove 30 minutes to see it and take it for a test drive. We determined that we would like to purchase the vehicle and began negotiating the deal along with our trade in. We came to an agreement on price and began to fill out the necessary paper work only to find out that another couple did in fact put a deposit on the same vehicle which we were told was not their policy. We were told different things and oddly NO ONE seemed to know that there was a "deposit" on the very SAME vehicle. HOW IS THAT POSSIBLE???!!! We were pursuing a vehicle that was already spoken for. We feel ultimately the other couple offered more so we lost the deal even though we were sitting there filling out the paperwork to purchase the SUV. We were completely dumbfounded when Robert Shaw, the Manager came up to us and stated that someone else was buying the vehicle. What a COMPLETE WASTE OF TIME AND ENERGY. Purchasing a vehicle is an emotional decision and being toyed with was not a very pleasant experience. The following day we received a quality control call and we expressed our dissatisfaction with the entire process. WE HAVE NOT HEARD ANOTHER THING FROM CROWN. We consider this to be very poor customer service and an overall poor buying experience completely validating the stereotypical view of a USED CAR SALESMAN. More

We moved to FL from Indiana 2 years ago and needed to have our Mitsubishi serviced. Knew nothing about this dealership but decided to try them out. We then later had a warranty issue and took it to the have our Mitsubishi serviced. Knew nothing about this dealership but decided to try them out. We then later had a warranty issue and took it to them to see about repair. We have been extremely pleased with them in every aspect of our visits. Friendly people, explain things in a manner you can understand and their prices are extremely competitive with others in the area. As long as we live here we will continue to take our Mitsubishi needs to them. More

I've had my Sorrento serviced by Crown Kia since I purchase it there in 2012 and I wouldn't consider going anywhere else. They are very knowledgeable, competent and well versed in the aspect customer purchase it there in 2012 and I wouldn't consider going anywhere else. They are very knowledgeable, competent and well versed in the aspect customer service. Matt has always been a pleasure to work with and I never leave feeling misguided when it comes to routine services that may or may not need to be done on my vehicle. I highly recommend their services to all my family and friends. You won't be disappointed. More

Unfortunately I was in a wreck on Jan 13 that resulted in my car being totaled. I desperately looked for cars for weeks, in town and out of town. I found a beautiful 2007 Honda Civic Si at this dealership th my car being totaled. I desperately looked for cars for weeks, in town and out of town. I found a beautiful 2007 Honda Civic Si at this dealership that I absolutely loved. It had all the features I wanted, good miles, and a price I could not refuse. I have NEVER financed a vehicle before I came to this dealership, so as you can imagine, my 24 year old self was very nervous. Chris Jensen and Robert Shaw took very good care of me. They helped me finance my car without any hassle. The entire experience of buying my car from this lot was amazing. They made me feel like they really cared and wanted me to drive away in this car. And that I did. I would recommend this dealership to ANYONE. The customer service I received was outstanding and I'd come back and buy another vehicle from them. Thank you guys so much for making this experience a lot easier than what I expected, and I love my Honda! Thanks again gentlemen! :) More

Chris is a wonderful consultant to deal with. He helped me choose the perfect car for my needs.... It was the first pleasant time I've had getting a car. He's honest and funny at the same time. See him, me choose the perfect car for my needs.... It was the first pleasant time I've had getting a car. He's honest and funny at the same time. See him, I will again! More

Every time I have required service I go through Sherry Veira. Sherry always takes great care of me and very pleased in her customer service. I think all the people that work in that dept are very nice and Veira. Sherry always takes great care of me and very pleased in her customer service. I think all the people that work in that dept are very nice and thorough. I actually enjoy going there when I need something done. I recently came in for two tires, and mistakes happen and I had to come back the next day. Sherry resolved this quick and thoroughly with the mechanics. To Error is to be human, I believe Sherri and her assoc. in her dept are an excellent asset to your dealership. Keep up the good work Crown! Happy Customer, Eileen Brock More

Out of all the cars I have purchased in my lifetime this car buying experience was the best thanks to Michael Cornell at Kia Crown car buying experience was the best thanks to Michael Cornell at Kia Crown More