Back

Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,673 Reviews

6500 US Highway 19 North

Pinellas Park, FL

33781

Directions

By Type

2,673 Reviews of Crown Kia St Petersburg

August 23, 2016

Good Experience with Ian Ure Ian Ure was my salesperson and was very nice, knowledgeable of the vehicles and accommodating when I purchased my vehicle. I purchased an outlander on More

by cpollice3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Draus, Ian Ure
August 22, 2016

Rude Sales Aproach While I enjoyed working with the salesmen, Jim, the sales manager tried intimidation, insults, and bully tactics in an attempt to get me to buy a car. More

by tjk5501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Carroll, Ian Ure
Sep 03, 2016 -

tjk5501 responded

I think it is really sad that Jim (sales manager) put such pressure on trying to bully me in to buying his 2002 Corvette. We were 500 dollars short on my trade in on completing the deal. He would not come up 500 dollars. I was actually told "Time to stop talking and sign the papers." Today I look at the same Corvette on the website. The price was dropped 2,000 dollars. So his poor decision not to come up 500 dollars is costing your dealership because of the new lowered price. I guess I'm not valued as a potential customer. I will not recommend Crown Dealerships to any one. All I have to do is tell the truth about how I was treated.

Sep 07, 2016 -

Crown Kia St Petersburg responded

Dear tjk5501, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great vehicle purchasing experience and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 727-525-5785 at your earliest convenience please? Sincerely, Jim Carroll, Sales Manager.

Sep 08, 2016 -

tjk5501 responded

Jim, Thank you for your offer to discuss this issue but.... I will have to decline. I do want to thank you and your team for the rude and pushy sales approach. Because of the way I was treated I made a purchase from one of your competitors. I was treated with respect and got a much better deal. You guys are not the only car dealer out there.

August 22, 2016

Good car buying experience Justin Erickson was an excellent salesman at Crown Kia when I bought my new 2017 Sportage Would recommend him when purchasing or leasing a new vehi More

by Wayne B
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin Erickson
August 21, 2016

loved our salesman Craig Osario was so helpful to us and we purchased a 2014 KIA Sorrento. Would recommend Craig to anyone. Very sincere and helpful. We will be back to More

by LindaT822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
August 19, 2016

Great Customer Service My son & I stopped by the lot just to look at the available used cars. He was in need of a more reliable car for college. Craig came out and introdu More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
August 19, 2016

Best Service Experience EVER !!! My extended warranty was nearing it's expiration, but I needed an oil leak fixed before I left on a long business trip. Matt went above & beyond hel More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maynard
August 15, 2016

Recommended! I worked with Craig to purchase my beautiful car. He made the process simple and painless! I would recommend him to any of my family and friends. More

by Tara13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
August 15, 2016

Down to Earth guy, no pressure. We worked with Craig buying my girlfriend's car. He was a genuine guy, not the typical salesman that pops into most people's minds. Overall it was a g More

by Billy
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
Aug 17, 2016 -

Crown Kia St Petersburg responded

Thanks for the 5-star rating, Billy! We're pleased to hear that you had such a pleasant experience with Craig, and made sure that you were well accommodated throughout your car buying process. We appreciate your business and hope to work with you again in the future. Regards, Crown Kia St Petersburg

August 03, 2016

Ian Ure was amazing to work with If you come here, ask for Ian Ure to be your sales representative. He is very knowledgeable, and makes the whole process very easy and low pressure. More

by AlexCSWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Ure
August 01, 2016

Recall John Heil was the service writer working when I brought my Forte in for a recall. My vehicle was tended to promptly and efficiently. I am extremely sa More

by KiaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heil
...
199
...