Crown Kia St Petersburg

I usually go to Century Kia in Tampa but they couldn't get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson and John Munce took great care of me and went above and beyond. It is obvious they take customer service very serious, they represent their company to the highest level of professionalism. I don't have enough words to express my gratitude. Thank you for taking care of me and my car. These guys deserve a raise! More

John Munce was very nice and helpful, also has a kind spirit.Would def want him to take care of me again. spirit.Would def want him to take care of me again. More

Andrew Turner made my lease of a 2023 Seltos a very rewarding experience. I met with him over a month ago when my KIA Forte lease was due to expire but did not have any Seltos available. He kept me inf rewarding experience. I met with him over a month ago when my KIA Forte lease was due to expire but did not have any Seltos available. He kept me informed when an inbound unit became available for holding with a deposit. On July 11 I went in to pick up my shiny new Seltos. Andrew made the entire experience so easy and totally problem free. He also took the time to familiarize me with all the new features of the new car. And kudos also to Naveed Kanchwala in finance for making the transfer and setting up my auto-pay account with my bank. I hope both of these wonderful gentlemen will be here when I get my fourth lease in three years. More

Excellent service and John Munce was very helpful and kept me informed. Service was timely. kept me informed. Service was timely. More

Michael Stephenson has been my service adviser at Crown Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and leave my key in the drop box. Regardless of my appointment time, Michael always calls me when the service department opens to confirm that my car is in the queue and to go over my request for service. He reviews my service history and calls attention to any required services that are due and/or any recall notices, etc. that need to be addressed. He gives me an estimate of the services that will be performed and an estimated time frame for work completion. The first thing I always notice about Michael is, in addition to his attention to detail, professionalism, knowledge of KIA mechanical systems and service requirements, he always presents himself in a very friendly, courteous and helpful manner. If there are any changes in services required after inspection by the mechanic, Michael will immediately call and advise me of any changes to the original estimate as well as options if they see anything that needs to be noted and re-inspected at next service interval such as tires approaching wear limits. After work is completed, Michael always reviews my invoice and explains each charge before presenting to cashier. My car interior is always returned clean and, on most visits, I receive a complimentary car wash. Thank you, Michael, and thank you, Crown KIA, for providing excellent customer service. More

Sherry Vieira always goes above and beyond, I will just give 2 examples this visit. I had ordered a paint touch up stick from the parts dept. over the phone, When my car was done being serviced, Sherry we give 2 examples this visit. I had ordered a paint touch up stick from the parts dept. over the phone, When my car was done being serviced, Sherry went back to parts and got it for me, so I didn't have to worry about and saving me from paying for that separately. She knows that my Wife has stage 4 cancer, she asked me about her and wanted me to rell her that she was thinking of her. More

Sherry Vieira has great customer service. Super pleasant and trustworthy. Everything went smoothly with routine car service. Super pleasant and trustworthy. Everything went smoothly with routine car service. More

Nick Henry was great to work with! He is genuinely friendly and personable to work with. He knows his cars and made the sales process easy. You can't go wrong if you ask for him when He is genuinely friendly and personable to work with. He knows his cars and made the sales process easy. You can't go wrong if you ask for him when you visit. Thanks Nick! More

The dealership was clean and organized. All of the employees were very friendly and knowledgeable about what they were doing. All of the employees were very friendly and knowledgeable about what they were doing. More