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Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,669 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 US Highway 19 North

Pinellas Park, FL

33781

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Showing 2,669 reviews

January 22, 2019

OUTSTANDING Patron Assistance! John Heil is one of the best Service Personnel that I've had the pleasure to work with. His Kind, Attentive, Patient, and Caring individuality goes a More

by ARockStar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heil
Jan 25, 2019 -

Crown Kia St Petersburg responded

Thank you so much for your incredible review! John will be thrilled to read your very kind remarks and to know how confident you are in his efforts. We are overjoyed that he consistently takes thorough care of you and your vehicular needs, and we are certain that he will continue to offer you the same quality service in the future!

January 21, 2019

Z is Awesome! This is my second car that I have purchased with Z and both experiences have been great. He goes above and beyond to make sure you are taken care of. More

by Beth2485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoranco Kirovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Crown Kia St Petersburg responded

Hi Beth, Congratulations on your new vehicle! It's so great that you decided to work with Zoranco on another purchase, and we are delighted to hear that your experiences with him have been equally as exceptional. We hope enjoy your new car, and we hope that you continue to confide in him and Crown Kia for your automotive needs in the future.

January 20, 2019

Service Dept. Been waiting since Friday 1/11/19 for a phone call on a update on my car which has been in your shop since Thursday 1/10/19. I have called 4 times in More

by Tomupset
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mat
Jan 31, 2019 -

Crown Kia St Petersburg responded

Dear “Tomupset”, We appreciate your review and understand your frustration. We do apologize for not updating you and appreciate your patience. As we have now communicated, we are working with Kia USA and are doing the testing that they require us perform before they will authorize the work under warranty. We will continue to update you daily on our findings and Kia’s response. Please do not hesitate to contact your Service Advisor, Matthew, or me directly with any questions. Sincerely, Cliff Stoufer, Service Manager

January 19, 2019

Wonderful buying experience Jeff was an amazing salesman. He spent adequate time explaining the advantages of the Kia Soul and how it would fit my life. After driving my new vehi More

by Dlmarvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Crown Kia St Petersburg responded

Thank you so much for taking the time to share this awesome review! It is a pleasure to hear how happy you are with your new vehicle, and we are thrilled that Jeff was so thorough in educating you on all of its great features! We are so glad that we had the opportunity to do business with you, and we hope to see you again when the time comes for your first service. Congratulations on your Kia Soul!

January 18, 2019

Always accommodating!! Had a broken trunk lock and my trunk lid was taped closed. I needed it fixed asap. Sherry said to drop it off and will work it into the service schedu More

by glenns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2019

Surprise Workmans! We were lied to by the last place we bought a car. Jeff & Crown Kia listened to us and surprise Workman's 2019 new car. More

by Don & Tammy Workman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
January 17, 2019

Friendly, Professional and Courteous. Always have an awesome experience with friendly professional staff, that go out of their way to provide good service. I always feel like my needs for More

by Jay1250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heil
January 17, 2019

Great Experience My salesman Daniel Mitchell took the time to make sure I found the perfect car in my price range. He explained the buying process and all the features More

by Mitzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 23, 2019 -

Crown Kia St Petersburg responded

Hi Mitzi, We are happy to hear that Daniel was thorough in ensuring that your needs were accommodated and that you found the perfect vehicle. It is our goal to ensure that our customers leave satisfied, and we are thrilled that he was able to make things happen for you! Please drive safely, and let us know if there is anything more we may help you with in the future.

January 16, 2019

Sportage Daniel mitchell was my salesman, very professional and friendly. I love the car, the no pressure sales approach and the customer service is awesome. C More

by roofus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mitchell
Jan 23, 2019 -

Crown Kia St Petersburg responded

Thank you for your recommendation, and congratulations on your new vehicle! We are pleased to hear that your buying experience with Daniel was pressure-free and enjoyable. We thank you for doing business with us at Crown Kia, and we hope to see you again when the time comes for your first service.

January 15, 2019

Excellent Service I always have a wonderful experience at Crown Kia they make sure I know the cost of everything they always call me with updates and any recommended th More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
Jan 16, 2019 -

Crown Kia St Petersburg responded

Hi Dee, We are happy to hear that you consistently feel well taken care of when you join us for service! It is our goal to secure our customers' satisfaction, and we are honored to have earned your confidence as well. Please let us know if there is anything more we may assist you with in the future.

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