Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Kia St Petersburg
Pinellas Park, FL
2,669 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,669 reviews
July 07, 2019
Only valued when purchasing a vehicle I wrote a review a few weeks ago and it was taken down. Ryan has not responded to multiple requests about customer service and only contacts you when I wrote a review a few weeks ago and it was taken down. Ryan has not responded to multiple requests about customer service and only contacts you when you want to purchase a vehicle. Gave false info and instead of trying to work situations out he decides to ignore you. More
by 123
Employees Worked With
Ryan Smith
July 05, 2019
Great customer service I had a appointment for a oil change once I arrived I was immediately greeted outside by a service person and once inside I was greeted immediately ag I had a appointment for a oil change once I arrived I was immediately greeted outside by a service person and once inside I was greeted immediately again and helped right away once my services was completed Matthew went over everything with me in detail I would highly recommend this place also had a nice waiting area and complimentary snacks I’ll be back for sure! More
by Eross
Employees Worked With
Matthew Theodore
July 04, 2019
excellent service! Staff are pleasant and knowledgeable. I've been getting my oil change there for 10 years and they give the car a free wash/ vacuum and just excellent Staff are pleasant and knowledgeable. I've been getting my oil change there for 10 years and they give the car a free wash/ vacuum and just excellent service. More
by James
July 04, 2019
Very satisfied with the service. I was treated timely and with complete satisfaction. The head of service, Sherry Viera, was very helpful. Would highly recommend Crown Kia for any s I was treated timely and with complete satisfaction. The head of service, Sherry Viera, was very helpful. Would highly recommend Crown Kia for any service. More
by Dave33714
Employees Worked With
July 02, 2019
Only want a sale If you want a car sold come here. If you want service and to be treated well after, go elsewhere . No one responds to your emails or phone calls and t If you want a car sold come here. If you want service and to be treated well after, go elsewhere . No one responds to your emails or phone calls and they don't take care of customers. Unfortunate. More
by 123
Employees Worked With
Ryan Smith
July 01, 2019
stress-free service The service is Great. I had to fit a service in but it was a work day. They dropped me off at work with my supplies and picked me up. So no problem. I The service is Great. I had to fit a service in but it was a work day. They dropped me off at work with my supplies and picked me up. So no problem. If I do need to stay it's fast service and comfortable with free coffee and breakfast bars and tv. So i don't dread being there. The staff are all polite. And I bought both cars there. More
by judy
June 30, 2019
I love them Best dealership I’ve ever been to. I had a terrible car that I was still having to pay off that was older than I was, they still took the trade in eve Best dealership I’ve ever been to. I had a terrible car that I was still having to pay off that was older than I was, they still took the trade in even after they knew I still owed on it. Not only that, they made sure I got a monthly payment that I could afford. Now I’m the proud owner of a 2019 Kia Soul. Just recently though, I received my first of TWO complimentary oil changes and tire rotation and they even washed my car for me. Please give them a try! They’re amazing. More
by Symonemobley
June 28, 2019
Top Service Advisor for Single Moms John is awesome. He explained every mechanical procedure, answered all my questions - is extremely patient. I brought my Soul in with 2 recalls, nee John is awesome. He explained every mechanical procedure, answered all my questions - is extremely patient. I brought my Soul in with 2 recalls, needing a brake job, something funky going on with the ignition, and a "crunch" sound at my wheels. I never had a service advisor be so detailed - John was thorough in checking off every concern on my list. Their shuttle driver, Dominique, is a SAFE, wonderful driver - he is an absolute sweetheart, too. John never tried to sell me anything. He kept me updated the whole time on their progress. I felt safe and taken care of. Everything got fixed in my Kia Soul! What a relief being under no pressure. This is a rarity among the hustle smooth-talkers in the mechanical world. Girls, go to John - he'll do you right. More
by Angela V
Employees Worked With
John Heil
June 27, 2019
Tony was great! Tony Singleton was great! He helped us get into a new car at a great price. We love our new Kia Soul! We definitely recommend you see Tony! Tony Singleton was great! He helped us get into a new car at a great price. We love our new Kia Soul! We definitely recommend you see Tony! More
by Judy & Lenny
Employees Worked With
Tony Singleton
June 27, 2019
Excellent and timely service very satisfied. Even though I did not buy my car from Crown Kia I take it there when it needs service because I'm always satisfied. The place is clean the people are Even though I did not buy my car from Crown Kia I take it there when it needs service because I'm always satisfied. The place is clean the people are very friendly the waiting room is very comfortable the service is always timely and they make sure they communicate what's going on. More
by Lindiinga
Employees Worked With
