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Crown Kia St Petersburg

Pinellas Park, FL

4.9
2,669 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 US Highway 19 North

Pinellas Park, FL

33781

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Showing 2,669 reviews

July 07, 2019

Only valued when purchasing a vehicle I wrote a review a few weeks ago and it was taken down. Ryan has not responded to multiple requests about customer service and only contacts you when More

by 123
Recommend Dealer
No
Employees Worked With
Ryan Smith
Jul 10, 2019 -

Crown Kia St Petersburg responded

Dear Lauren, As we responded to your prior review; we do appreciate your review and for discussing it with me on the phone. I sincerely apologize for the experience you had with Ryan and we have strongly counseled him over his handling of your questions and your transaction. He should have been transparent about our $1895 addendum and what it covered. There was no reason not to be. As we discussed, I do hope that you will consider us as your service provider for your Eclipse and allow us an opportunity to earn your future business. Sincerely, Vinny Cafiero, General Manager

July 05, 2019

Great customer service I had a appointment for a oil change once I arrived I was immediately greeted outside by a service person and once inside I was greeted immediately ag More

by Eross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Theodore
July 04, 2019

excellent service! Staff are pleasant and knowledgeable. I've been getting my oil change there for 10 years and they give the car a free wash/ vacuum and just excellent More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heil
Jul 08, 2019 -

Crown Kia St Petersburg responded

James, thank you for your time and for your loyalty over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

July 04, 2019

Very satisfied with the service. I was treated timely and with complete satisfaction. The head of service, Sherry Viera, was very helpful. Would highly recommend Crown Kia for any s More

by Dave33714
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2019

Only want a sale If you want a car sold come here. If you want service and to be treated well after, go elsewhere . No one responds to your emails or phone calls and t More

by 123
Recommend Dealer
No
Employees Worked With
Ryan Smith
Jul 05, 2019 -

Crown Kia St Petersburg responded

Dear "123", We appreciate you you taking the time to write a review, and apologize if you feel that your experience with our service department has not been to your satisfaction. We would welcome the opportunity to discuss your experience in more detail but, unfortunately, with the screen name used on your review, we are unable to identify your records. Would you kindly call me at the dealership on 727.528.5785 ext. 2550 or by email at cstoufer@crowncars.com at your earliest convenience please? Sincerely, Cliff Stoufer, Service Manager

July 01, 2019

stress-free service The service is Great. I had to fit a service in but it was a work day. They dropped me off at work with my supplies and picked me up. So no problem. I More

by judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heil
Jul 03, 2019 -

Crown Kia St Petersburg responded

Judy, thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

June 30, 2019

I love them Best dealership I’ve ever been to. I had a terrible car that I was still having to pay off that was older than I was, they still took the trade in eve More

by Symonemobley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Singleton
June 28, 2019

Top Service Advisor for Single Moms John is awesome. He explained every mechanical procedure, answered all my questions - is extremely patient. I brought my Soul in with 2 recalls, nee More

by Angela V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heil
Jul 02, 2019 -

Crown Kia St Petersburg responded

Angela, thank you for sharing this review with us. John and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

June 27, 2019

Tony was great! Tony Singleton was great! He helped us get into a new car at a great price. We love our new Kia Soul! We definitely recommend you see Tony! More

by Judy & Lenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Singleton
Jun 28, 2019 -

Crown Kia St Petersburg responded

Judy and Lenny, Congratulations on your new Kia Soul! We are so glad that Tony could be of great assistance to you, and we are thrilled that he could get you into a vehicle that you love. We wish you safe travels in your new ride and hope to hear from you again when you are ready for your first service!

June 27, 2019

Excellent and timely service very satisfied. Even though I did not buy my car from Crown Kia I take it there when it needs service because I'm always satisfied. The place is clean the people are More

by Lindiinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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