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Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,669 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 US Highway 19 North

Pinellas Park, FL

33781

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Showing 2,669 reviews

August 22, 2019

Well Taken Care of I had an issue with my truck schedule an appointment. Micheal Stepheson assisted me immediately, made my visit care free. Advised in recommendations a More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Crown Kia St Petersburg responded

Michelle, Thank you so much for your positive feedback. We are so pleased that Michael could efficiently get your automotive issue resolved and ensure that the entirety of your service experience was seamless. Please drive safely, and don't hesitate to let us know if he and the team may serve you again.

August 21, 2019

Attitude Problem She was initially nice whe I was nice when I was making my purchase (taking my money). But when I decided that KIA OEM speakers are low quality and de More

by mhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Virginia Scott
Aug 27, 2019 -

Crown Kia St Petersburg responded

Dear mhl, Thank you for your review and for bringing this to our attention. We shall be sharing your review with the employee in question and counseling them on appropriate customer service. Sincerely, Ray Sparks, Parts Director.

August 20, 2019

Used Kia Sorrento I recently purchased a Kia Sorento. Blake my salesman was excellent, knowledgeable and thorough. He made sure the process was quick and answered all o More

by dsnediker76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rexford
Aug 20, 2019 -

Crown Kia St Petersburg responded

Congratulations on your new Kia Sorento! We are pleased that Blake could be of great assistance to you and make your buying process so efficient! We hope you enjoy your new vehicle. If you ever have any further questions or concerns, please do not hesitate to let us know.

August 17, 2019

William Devin devine He was very nice and helpful threw the whole car buying process. He made sure to go over all the details and features that the car had. Hands down he More

by Matthew4916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Devine
Aug 19, 2019 -

Crown Kia St Petersburg responded

Matthew, Thank you so much for your positive feedback! Devin is a wonderful asset to our team, and we are thrilled that you found his assistance to be so exceptional. We hope you enjoy your new vehicle and all of its awesome features, and we thank you for working with us at Crown Kia!

August 17, 2019

Service Rep - Sherry Vieira Excellent service as usual by Sherry Vieira. Has been very helpful since purchase of car in 2008. She is very friendly and knowledgeable in her job. More

by PeSpeck
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2019 -

Crown Kia St Petersburg responded

Thank you for leaving Sherry this 5-star review! We are happy to hear that she consistently takes great care of you, and that her efforts have met your satisfaction for the past 11 years. Please don't hesitate to let us know how she and the team may be of further assistance to you in the future.

August 17, 2019

Thanks for your service Craig Had a very pleasant and smooth experience with Craig Osorio. No games, just excellent customer service, obvious knowledge of the business, caring att More

by rjenks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
August 16, 2019

Helpful staff that will help find the right vehicle for you I was dreading having to go to a dealership and buy a new car. But after going to Crown Kia St Pete and having Blake Rexford, I have a whole new persp More

by Rose102019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoranco Kirovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Rexford
Aug 19, 2019 -

Crown Kia St Petersburg responded

Roseanna, We understand that car-buying could often be a stressful process, thus we aim to ensure that our customers' experiences are as smooth and enjoyable as possible! We are thrilled to hear that Blake took exceptional care of you, and that you found his and Zoranco's assistance to be so valuable. They will be honored to know that they exceeded your expectations, and on behalf of them and the entire team- we congratulate you on your new Kia Soul!

August 15, 2019

Had me drive off with car stalling at every slow down Sure the customer service part is flawless, even the courtesy shuttle was perfect. But what a horrible experience! I took it in for regular preventati More

by driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Crown Kia St Petersburg responded

Thank you for your review. I have been trying to reach you on the telephone, but have been unable to connect with you. It seems that the number we have on file for you isn't correct. Would you kindly call me at the dealership on 727.528.5785 ext. 2550 or by email at cstoufer@crowncars.com at your earliest convenience please? Sincerely, Cliff Stoufer, Service Manager

August 14, 2019

Excellent service Sherry Vieira is super. She is professional, friendly and knowledgeable! She kept me informed if what was going on during the servicing of my car. I More

by rkbarr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2019

Excellent service! You can't beat Crown Kia for getting service and Sherry Vieira treats you like family! I scheduled my appointment online (quick and easy) and Sherry t More

by Grampster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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