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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,082 Reviews

2,082 Reviews of Crown Honda - Service Center

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July 05, 2021

Brooks Falzone was very helpful during my recent visit at Crown for a routine oil change. He is always pleasant . More

by hcoutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Crown Honda responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Brooks got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope to continue to serve you and your automotive needs for many years to come. Safe travels!

July 04, 2021

David Lago Went above and beyond service I never got in for service and out within an hour. More

by suzcorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Worden, James McLaughlin
July 04, 2021

Randy Stiles is an excellent service representative. He took the time to work on a day that Randy supposed to be off which is rare. More

by ssalvidio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

Daimara is my service advisor, she takes very good care of me anytime I come in for service. She is professional, keeps me informed of the status of my vehicle. More

by Jeryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Zachary Ruppert provided phenomenal service. He was attentive, quick to communicate, and had a pleasant demeanor. I highly recommend requesting Zachary when bringing your car in for service. More

by JonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

I have been a customer for over 20 years. The reason I keep going back is the quality of the service and Michelle Dessert. She treats every customer as if they were the most important person in the build More

by grin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Honda responded

Thank you so much for taking the time to share this excellent review! It is an honor to have your confidence and loyalty, and we are delighted that Michele could make you feel like the valuable customer that you certainly are. She will be honored to hear of your very kind words and that you deeply appreciate her assistance with your automotive needs. We are certain she will continue to provide you with nothing less than the 5-star service that you so much deserve. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you again in the future.

July 01, 2021

Thank you, Gary Phillips, for your assistance regarding issues with my Honda-HRV. I appreciated the manner in which you listened to my concerns and found a way to get in touch with the company that had my More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly driver, Kenny Pearl.
June 30, 2021

Mara was excellent. Great service. I will go again for my car service next time I need work done. I haven’t had a bad experience yet. More

by zach.christopher.art@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Honda responded

Zach, Thank you so much for taking the time to share this positive review! Providing top-quality service is so importance, and we are thrilled that Daimara continues to meet your satisfaction. We are honored to have your confidence and loyalty, and we will certainly continue to provide you with the 5-star service that you deserve. We look forward to serving you and your automotive needs again in the future. Safe travels!

June 30, 2021

Very helpful gave me snacksHelped me find a great deal Very helpful gave me snacks Helped me find a great deal with my bad credit Took the time to explain everything so I could understand More

by DanielleBarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Raia
Jun 30, 2021 -

Crown Honda responded

Danielle, Thank you so much for your positive review! Your satisfaction is of the utmost importance to us, and we are pleased that Richard could ensure that your visit was an overall success. We greatly appreciate the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!

June 30, 2021

I am always satisfied with the service I receive at Crown Honda ,for 21 yrs. now . Michele Dessert always makes sure my car is serviced on time and makes sure nothing is overlooked.. She has been the b More

by Claudia Tibbetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John- on the mechanics red team
Jul 02, 2021 -

Crown Honda responded

Claudia, Thank you so much for taking the time to share this positive review! We are honored to have earned your confidence and loyalty, and we are overjoyed that Michele and the team continue to provide you with nothing less than the A+ service that you deserve. Michelle will be honored to know that you deeply appreciate her service with your automotive needs. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future. We wish you the safest of travels- on behalf of Michele and the entire team!

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