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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,082 Reviews

2,082 Reviews of Crown Honda - Service Center

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July 29, 2021

Michelle Dessert is the most "switched on," bubbly, cheerful, & sweet service Supervisor I have ever known! Thanks for your kindness & willingness to smile! Thanks Always! Tony Conza More

by Tony Conza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Gary Phillips is an asset to your business always kind,helpful and honest. We appreciate his efforts. He is extremely knowledgeable. And if he is not sure about something he quickly and efficientl More

by Rcrosby13236
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

Another great service at Crown Honda!Brooks was very Another great service at Crown Honda! Brooks was very professional & accommodating to solve my car problem last minute! He went way beyond his cal More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Crown Honda responded

Sonia and Rick, Thank you for taking the time to leave us this excellent review! Your safety and satisfaction are our utmost priorities, and we are so glad that Brooks could put you at ease and get your automotive needs swiftly resolved. He will be honored to know that you deeply valued his assistance. We wish you both the safest of travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 26, 2021

Michelle's knowledge in the automotive industry cannot be matched. Her attention to detail will amaze you. She won't stop trying until she has covered all the bases to make the client happy. More

by Annamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Crown Honda responded

Anna Maria, Thank you so much for leaving Michelle this 5-star review! Offering thorough and efficient services is always our goal, and we are delighted that Michele provided you with nothing less. She will be honored to know that you deeply valued her assistance. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs.

July 24, 2021

Brooks Falzone gave me an excellent customer service. Was friendly too. Explained me what I need to do in my car. Was a excellent service. Thanks More

by Honda, liub0366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Honda, liub0366 responded

Thanks Brooks Falzone for your help!!!

July 24, 2021

Thank you Zachary Ruppert for being so kind in helping us sign in and sign up for the courtesy van. Also we appreciated your help with the information screen on our HR-V. You are professional, knowledgeable, More

by cktwin11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy Van Drivers. I don’t have their names.
Jul 24, 2021 -

cktwin11 responded

Outside the professionalism of Zachary Ruppert, I’d like to mention the professionalism and safety measures taken by the drivers of the Crown Honda Courtesy Van. They were wonderful!

Jul 26, 2021 -

Crown Honda responded

Thank you for taking the time to leave us this positive review! We are delighted that Zach and the team provided you with exceptional care during your most recent visit! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 24, 2021

I appreciate the professionalism, honesty and quick service that I recieve each time I go to Crown Honda for service. Zachary Ruppert my service rep does an outstanding job helping me through the ser More

by bernie.hoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

I can’t say enough good things about Zachary Ruppert, my service advisor at Crown Honda. I had an issue with my Odyssey yesterday and Zachary was able to get me in same day, diagnosed and fixed the problem More

by Jon B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Crown Honda responded

Jon, Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are so glad that Zachary could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible, and we look forward to providing you and your vehicle with the best care in the years to come. Safe travels!

July 24, 2021

Brooks Falzone was pleasant, professional and efficient. My experience in the service department yesterday was a pleasant one. I was able to work in the lobby while waiting for service completion and I had More

by Junemjansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Crown Honda responded

June, Thank you so much for your wonderful review! Providing a top-notch experience is so important to us, and we are delighted that we met your satisfaction. We are so glad that Brooks got your automotive needs efficiently taken care of, and we hope to continue serving you for many years to come. We wish you the safest of travels- on behalf of Brooks and the entire team!

July 23, 2021

Cost was slightly more than quoted but service was completed faster than estimated. The shuttle was offered but was longer then an hour to show up let alone take me and all other passengers home. More

by R.shelestak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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