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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,071 Reviews

2,071 Reviews of Crown Honda - Service Center

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May 24, 2022

Drake Alexander is my service advisor. He is very knowledgeable, kind and friendly.. You have a great employee! More

by nbingham1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Crown Honda responded

Thank you for leaving Drake this 5-star review! He will be honored to hear of your very kind words. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 24, 2022

Big shout out to Drake Alexander for being the best service advisor I could ask for. Employees like him make you wanna e a repeat customer. Always helpful and insightful. Thanks again Drake! More

by Davidsfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Crown Honda responded

Thank you for taking the time to leave Drake this excellent review! He will be honored to hear of your very kind words and to know that you deeply value his service! We will certainly continue to provide you with the same 5-star service in your visits to come! Safe travels!

May 24, 2022

Gary Phillips was amazing. He was very thourough in explaing exactly what items needed to be addressed with my vehicle. While talking to to Gary about my vehicel, he didn't rus More

by balconeyclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Clark, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are pleased that Gary's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continue providing you with our best care in your visits to come!

May 22, 2022

She was courteous and was efficient. She also was extremely helpful when I was standing there and started to have a sugar crash. I’m a diabetic and my lies are very dangerous. More

by becazican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Thank you for taking the time to leave Daimara this positive review! We are so glad that she took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

May 22, 2022

The cost of parts was about what I expected. Labor was much higher than expected. I waited in customer service area 8 am to 3 pm, Seven hours. I had expected the work to take no more than 5 ho More

by njm933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Drake Alexander showed amazing customer service and always take care of the needs of my Acura when I go to Crown Honda! Thank you Drake for making my Acura life easier each time I come! More

by ursdex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cintio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that Drake's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

May 22, 2022

Randy has always been a professional and kind hearted person who has the interest of the customer at heart. He goes out of his way to make sure everything is ok and you are pleased with the service befor More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Becky, Thank you so much for your wonderful review! We are happy to hear that Randy consistently takes great care of you! Your satisfaction means so much to us. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

May 21, 2022

Daimara Morrill at Crown Honda has always been awesome! We have dealt with her for many years and never felt pressured to perform any service that was not absolutely necessary. Since my husband passed aw More

by OdysseyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Thank you for taking the time to leave Daimara this positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that she consistently takes great care of you! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 21, 2022

Brooks Falzone gave great service when I brought my Honda CRV in for regular maintenance. He explained everything and went out of his way to be helpful. More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Anne, Thank you for sharing the positive experience you had with Brooks! We are so glad that he provided you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

May 21, 2022

Gary Phillips provided great service on my recent oil change at Crown Honda. I will be returning and requesting Gary Phillips as my advisor. More

by Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Dawson, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that Gary's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

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