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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,071 Reviews

2,071 Reviews of Crown Honda - Service Center

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May 31, 2022

I couldn’t imagine going anywhere else! I love the Staff and trust their expertise. Thank You Brooks Falzone and thank You John Goode! Service of excellence to both of you! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
Jun 01, 2022 -

Crown Honda responded

Terry, Thank you so much for your positive review! We are happy to hear that Brooks and Johm provided you with great care, and they will be honored to know that you deeply value their service! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

May 30, 2022

Clean & professional service areas & lounge. Courtesy and respectful dealt with brooks falzone thank you sir More

by bfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Honda responded

Thank you so much for your wonderful review! We are happy to hear that Brooks provided you with top-notch service! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels!

May 29, 2022

Once again, Brooks was a pleasure. Also, my oil change/maintenance on our van only took 45 minutes! We were out of there in under an hour, which was a breath of fresh air with two kidd More

by fallon_laroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Honda responded

Thank you so much for your positive review! We are so glad that Brooks could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 28, 2022

Drake Alexander was very helpful in taking care of my service need. He is an asset to their Service Department. I will ask for him when it’s time for my future service needs. More

by Happy Camper
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Veltri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Honda responded

Thank you for leaving Drake this positive review! We are so glad that he provided you with top-notch service! He will be honored to hear of your kind words and to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 27, 2022

Outstanding. Brooks Falzone took care of me and as usual he’s top shelf!! I won’t go anywhere else. More

by JVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Crown Honda responded

Thank you for your 5-star rating! We are so glad that Brooks provided you with top-notch service! It is an honor to have your confidence and loyalty. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

May 26, 2022

Michele Dessert, service advisor is who keeps us coming back to this location. She has always treated us with honesty and in a professional and experienced manner. More

by Miss Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Dessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Crown Honda responded

Miss Claudia, Thank you for leaving Michele this positive review! We are so glad that she consistently takes great care of you, and she will be honored to know that you deeply value her service! We wish you safe travels. We hope to see you again the next time your vehicle is ready for service!

May 26, 2022

I took my car in for its 6 month check up and was met by Mr. Gary Phillips, with whom I had made my appointment. Gary directed me inside and said that someone would meet with me within a few minutes. Mr. Dr More

by PharaohTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Crown Honda responded

Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are pleased that Drake provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 25, 2022

Excellent service. Keep me updated on status if vehicle. Nice environment for waiting instead of leaving and coming back. More

by Hlavine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Crown Honda responded

Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 25, 2022

Gary Phillips ny service advise is wonderful. He lets me know how much it will cost and how much time it will take. More

by Smjedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Crown Honda responded

Thank you for your positive review! We are so glad that Gary provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

May 24, 2022

Drake (service advisor) is awesome and goes the extra mile to make sure his customers are satisfied! More

by Kathy - a happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Roake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Crown Honda responded

Kathy, We are happy to hear that Drake provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

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