2,071 Reviews of Crown Honda - Service Center
I am always greeted by name when arriving in the service port and they get my vehicle data and quickly put me in the que to see my advisor. My advisor is Michelle Dessert who makes sure thereafter that my v port and they get my vehicle data and quickly put me in the que to see my advisor. My advisor is Michelle Dessert who makes sure thereafter that my vehicle is attended to. The only downside to this appointment is that the appointment was made using a new automated phone system which really didn't record the purpose of my appointment. More
Crown Honda is a great dealership. Convenient. Friendly. Clean. Easy to schedule service. Appreciate the call back. Convenient. Friendly. Clean. Easy to schedule service. Appreciate the call back. More
Gary Phillips aced it again. Fit me in the very next day. Always the Gent, polite, professional and personable. Gave me and my veteran husband discounts, explains everything cl Fit me in the very next day. Always the Gent, polite, professional and personable. Gave me and my veteran husband discounts, explains everything clearly and methodically. He is the best! More
Gary Phillips my service rep, makes my dreaded job of servicing and maintaining my Odyssey a much more pleasurable experience. He is always updating the progress of the visit, communicating to me about a servicing and maintaining my Odyssey a much more pleasurable experience. He is always updating the progress of the visit, communicating to me about all expected costs or possible scenarios. He has eased my crevice anxiety. More
Very pleased with the service and Gary Philips (Service Advisor) Was very considerate of my time there while waiting and gave me a discount on the service for my car And thanks to the parts departmen Advisor) Was very considerate of my time there while waiting and gave me a discount on the service for my car And thanks to the parts department and the worker Robert Cintio for his time and dedication while looking information on parts for a future CR-Z that I’m going to get More
Made an appointment for an oil change, arrived on time and my CRV was immediately taken in. I was informed but Xavier Montes it would approximately take 1 1/2 hours but he would do his best to get me out and my CRV was immediately taken in. I was informed but Xavier Montes it would approximately take 1 1/2 hours but he would do his best to get me out quicker. When he seen I was working on my laptop, he offered me a desk to sit at and a bottle of water. This was very thoughtful and made my time fly by. My oil change was done in a little less time than promise. Xavier Montes kept me informed of my maintenance progress, he went above and beyond, great customer service! More
Randy Stiles is always very professional and friendly. I appreciate all his knoweldge and help with any questions I may have. I am so happy to have a mechanic that I like and can trust! I appreciate all his knoweldge and help with any questions I may have. I am so happy to have a mechanic that I like and can trust! More
Daimara Morrell got me in on time and out in less time than expected. Work was explained in advance and there were no unexpected work or suggested work on the vehicle. Thank you. than expected. Work was explained in advance and there were no unexpected work or suggested work on the vehicle. Thank you. More
Friendly staff and quick service. Daimara gave me all of the information I needed to the point where I didn't need to ask any questions. Truly exceptional. Daimara gave me all of the information I needed to the point where I didn't need to ask any questions. Truly exceptional. More
I am pleased with the customer service and attention to detail when I bring my car into Crown Honda. Gary Phillips is so kind and a pleasant individual. Gary keeps me up to date with the status of my car a detail when I bring my car into Crown Honda. Gary Phillips is so kind and a pleasant individual. Gary keeps me up to date with the status of my car and openly communicates any issues and the cost up front so when I check out there are no surprises. I feel good driving away knowing that my car is safe and is in good hands. More