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Crown Honda - Service Center

Pinellas Park, FL

4.7
2,059 Reviews

2,059 Reviews of Crown Honda - Service Center

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October 28, 2024

Thank you Gary Phillips for again taking care of my CRV. You are awesome for always keeping me informed, and providing service with excellence. More

by bjames22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Crown Honda responded

We appreciate you for leaving Gary this spectacular review! We are delighted to know that he kept you informed on your Honda CRV and provided you service with excellence. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 26, 2024

Gary Philips was helping me with service of my Honda Pilot. I like to work with him. He is doing an excellent job More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Crown Honda responded

KB, We are grateful for you leaving Gary this wonderful review! We are pleased to know that you like working with him and he did an excellent job fixing your Honda Pilot. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 25, 2024

It’s been my experience that the service advisors here are very good. However the service technicians sometimes don’t do the services they are supposed to do, requiring an additional visit. Also, if you c More

by Yoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Excellent service by Gary Phillips and he was not pushy about recommended repairs. He explained each item and why it was recommended. More

by J Ham
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Crown Honda responded

J Ham, Providing excellent service is so important to us here at Crown Honda and we are glad that Gary's efforts could meet your satisfaction! We are thrilled to know that he was not pushy about recommended repairs he just explained each item and why it was recommended. We wish you safe travels until we meet again!

October 06, 2024

I have had excellent service and very impressed in my case with the service center at pinellas park Honda ! More

by Fishingreg322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Crown Honda responded

Providing excellent service is so important to us here at Crown Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you are very impressed with us. We wish you safe travels until we meet again!

September 14, 2024

Typical bait and switch scam you would expect from buying a used car. I paid extra for a certified pre owned car because of the warranty. A year later my air bag light came on and I brought it in. I was told More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daimara Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ruppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Typical of what you would expect from a used car dealer. I bought my car here because reliability was a major factor. Honda vehicles supposedly last forever. One year later I bring my car to the dealership More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daimara Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ruppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

patfranke21 responded

Zach told me it was under warranty but never entered me in the computer. I gad to argue for 30 min when I came back because if that. Zach saiid I was under warranty. The new person Damaira said I never came in before. Just because Zach never took notes, you can clearly check the appointment log. Daimara was very rude and criticized Zach for not keeping proper records. Then kept my car for 9 hours before telling me my warranty didn't cover safety issues? Thats why I bought a Honda! Typical dealership scam. Buy the warranty, then $1000.00 when it breaks down. I'm vert disappointed. I bragged about my buing experience to everyone it's sad to find out this place is just another used car scam.

Sep 17, 2024 -

Crown Honda responded

TO: patfranke21 TO: Patrick Franke At the time you originally came in to have the vehicle inspected, the repair needed was in fact covered, but due to the time restraints given, the full diagnosis and repair was not performed. That coverage expired last month, which is 12 months from your purchase date. I apologize for any confusion this may have caused, but I would like to discuss the solution I have with you. I have reached out to you but have not heard back. Please contact me directly so that we can discuss. Sincerely, Matthew Gordon Service Manager

September 07, 2024

Walter Reihl from Crown Motorsports is as always the consummate professional and expert in detailing PPF and correcting imperfections. After a less than satisfactory experience with Crown Auto Body on a More

by Westburywhitehorse1
Recommend Dealer
Yes
Employees Worked With
Walter Reihl
Sep 11, 2024 -

Crown Honda responded

We are grateful for you leaving Walter and Evan this flawless review! We are thrilled to hear that they took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 04, 2024

Drake Alexander helped me out in a time of need. Fixed my AC and got me back on the road. Provided excellent customer service. I will recommend all my friends to come see him! More

by Kimpossible322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crown Honda responded

Thank you for leaving Drake this positive review and recommendation! We are glad to hear that Drake took great care of you and your automotive needs. We are happy to know that he helped you out in a time of need and provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.

August 12, 2024

Randy Stiles, the attendants on the entrance platform and all the technicians receive a 5-star review. They have been gracious in explaining my car needs at a very affordable price. Their professionalism is More

by mkopp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Crown Honda responded

Providing quality and efficient service is so important to us here at Crown Honda and we are glad that Randy's efforts could meet your satisfaction! We are thrilled to know that his professionalism was outstanding. We wish you safe travels until we meet again!

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