Crown Honda

I live in Tampa & work in St Pete. I took my car to the Honda dealership by my home & explained sometimes my A/C doesn't turn on. The service agent kept my car for the day & said he couldn't find a proble Honda dealership by my home & explained sometimes my A/C doesn't turn on. The service agent kept my car for the day & said he couldn't find a problem. He told me to monitor it on my own & bring it back to him if necessary. For the next 3 weeks my A/C was working decently until last weekend. It stopped working on Friday night & didn't come back on until Tuesday morning. I decided to take my care to Crown Honda because it was close to work and I am so grateful I did because that's when I met Michele Dessert. She listened to my concerns and told me she would fix my problem. I spoke with her later in the day & she informed me that she couldn't re-create my problem of the A/C not turning on; however, she believed it was the blower motor giving me problems and replaced it. Driving home last night was such a pleasure. The A/C worked as well (if not better) from when I bought the car two years ago. Thank you Michele for listening to what I had to say and for not dismissing me to montitor the problem on my own! Because of you, I will be a loyal customer for years to come!!! Sincerely, Theresa Rose More

Jack Goldstein was very helpful and insured that I was completely satisfied with my experience. Also no pressure to buy any add-ons,it was a very friendly environment. The price I was quoted was one of th completely satisfied with my experience. Also no pressure to buy any add-ons,it was a very friendly environment. The price I was quoted was one of the lowest in the area, however everyone should do their homework and get many quotes on out the door price before setting foot in the door. More

Visited Crown Honda this weekend for the first time and Howard Willis greeted me at the door and was an immediate asset to my search for a new vehicle. He and I conducted an initial test drive of a new Pi Howard Willis greeted me at the door and was an immediate asset to my search for a new vehicle. He and I conducted an initial test drive of a new Pilot EX and was extremely informative. The best part was if he didn't know an answer immediately he knew where to go get it versus passing on misinformation. A few hours later I brought back my wife and daughter (5 yrs) to ensure the little one could access the 3rd row seating and buckle herself in. Plus we needed additional seating for TWO infant car seats in the second row and we pushed and pulled and turned to ensure we had all the room we needed. When it came to work the price, there was no work. I brought in a below invoice price from an online source and basically before we could finish the finance paperwork we had reached a deal. No finance manager coming over telling me how they couldn't meet the price, No sales manager coming over trying to get extended warranties. A hand-shake, a signature and we were out of there. We are picking up our vehicle tomorrow and I'm sure that will be no issue at all. (I'll report back if it's not!) This will be our first Honda and Crown did their absolute best in ensure repeat business. More

Probably the easiest purchase ever. Mr. Goldstein is a Probably the easiest purchase ever. Mr. Goldstein is a stand up guy. Honest,friendly and professional. If in the Tampabay area, I would check out t Probably the easiest purchase ever. Mr. Goldstein is a stand up guy. Honest,friendly and professional. If in the Tampabay area, I would check out this dealer and salesperson. I am glad I visited Crown Honda and am looking to purchase another vehicle there. More

I have been receiving service from Crown Honda for almost 20 years. The reason I go back time after time is not just their reputation for outstanding vehicles but the service itself. From the first time I to 20 years. The reason I go back time after time is not just their reputation for outstanding vehicles but the service itself. From the first time I took my car in to Michele for service, I knew I'd found someone I could trust with every aspect of servicing my car. Michele is attentive, trustworthy, knowledgeable, highly experienced, personable and just a real get it done person. She always manages to work my car in, even with very short notice. She explains in plain english the services I need and why - something incredibly important to a mechanically challenged person! She keeps me in the loop on what is happening with my car (by phone and email) and immediately contacts me if something unexpected comes up. She values my time and at the same time, I never, ever feel rushed, even when others are waiting. She has a way of making you feel like the most important person on the planet at all times, something I'm sure she repeats a hundred times a day. No amount of money could convince me to go to another dealership. Michele takes customer service to a whole new level. How many people actually look forward to taking their car in for service? That's how Michele makes you feel, like you are going to visit a friend who watches your back for you. More

I had gone car shopping at many dealerships before coming across Crown Honda. The saying, "saved the best for last", really hit home. I dealt with Scott Ewest and he was great! He was not rude or pushy, across Crown Honda. The saying, "saved the best for last", really hit home. I dealt with Scott Ewest and he was great! He was not rude or pushy, and was completely honest throughout the entire process. Scott went above and beyond the call of duty, getting numerous cars for me to test drive until I was happy with my choice. Needless to say, Scott ensured I got the car for me, and at the right price, allowing me to drive away in a quality used vehicle. I would definitely recommend Scott and Crown Honda for any future car purchases. More

I've been coming to this dealership since 1995 and that includes five new Honda purchases with service on all five. In my experience, I wouldn't go anywhere else. Michele is incredible and I value her kn includes five new Honda purchases with service on all five. In my experience, I wouldn't go anywhere else. Michele is incredible and I value her knowledge and experience immensely. Mike, in service, is a pro and always does an outstanding job on my vehicles. With these two at the dealership, there's no reason to go anywhere else. You guys are outstanding! Wes Linkovich More

I have a Mazda Miata and have always had a difficult time when bringing in my car to the Mazda dealerships. My Mazda experiences in getting an oil change (or any other service) would consist of first standin when bringing in my car to the Mazda dealerships. My Mazda experiences in getting an oil change (or any other service) would consist of first standing and waiting 15 minutes in a crowded little office space with 2 service advisors that were almost on top of each other and 5 other people waiting to get checked in. Then the service advisor would tell me that they would call me when it was ready but never would. I would call after the time frame that they thought it would be ready and sit on hold for 10 minutes so they could find status for me. They didn't have an email system. It always seemed like a frustrating experience for a simple oil change so you can imagine what it felt like if I tried getting repairs done. I decided this time to try your dealership for an oil change and tire rotate. The service area at your dealership is open and welcoming with an area to sit and wait to be checked in. I didn't have to wait but a minute or two until I sat down with an advisor to get my car checked in. After checking in my car and leaving the dealership I received an email from Michele to my IPhone stating the work order had been added. Later on she emailed me again when it was done and ready to be picked up! I appreciate the great communication and will be emailing Michele for an appointment the next time I need my car serviced! More

Went in this past weekend to lease my new 2010 Honda Accord EXL v6. I had corresponded previously many times via email back and forth with Jack to make sure that I got the deal I wanted. Jack promised Accord EXL v6. I had corresponded previously many times via email back and forth with Jack to make sure that I got the deal I wanted. Jack promised to exceed my expectations - no surprises. He did exactly that. Didn't try to sell me anything extra & wasn't pushy. He seemed very customer focused - in this day and age - hard to find. I drove out in my new 'dark cherry' accord - perfect for me in every way. And the deal couldn't be beat. I love it! Thank you Jack for being a man of your word! Lorette More

I came to Crown Honda before Michele was employed here but after my car did not receive the proper care I expected at another Honda dealer in the area. My husband and I have been dealing with Michele, an but after my car did not receive the proper care I expected at another Honda dealer in the area. My husband and I have been dealing with Michele, and only Michele since she started as a service advisor here at Crown. We have even purchased two Hondas here because of the incredible service Michele has given us. We have also recommended Crown to others, but always insist that they request Michele for writing up their service. Every single person has thanked us for telling them about Crown and especially Michele. WE plan to continue our relationship with Crown...especially if Michele Desert is there! More