Crown Honda

My buying experience at Crown Honda was outstanding and all because I believe, Jack Goldstein handled the transaction. I first met Jack over the phone, and from the begining I knew that I was dealing w all because I believe, Jack Goldstein handled the transaction. I first met Jack over the phone, and from the begining I knew that I was dealing with a professional. All my questions were answered and any follow up was completed in a timely manner. I was kept informed of required details from finding the car I wanted, to it's deliver to my home. After arriving at my home, Jack went througt all operations of the car, an Accord EX-L V-6 with Nav. He's very knowledgeable. Jack even helped me complete some of the required paperwork at my home. The delivery was made on Jack's day off. How is that for service? Great I think!! This was the easiest car purchase I have ever made and at 71 years old, I have made a few. The bottom line.....IT WAS A GREAT EXPERIENCE. I WOULD DO IT AGAIN. I will recommend Jack Goldstein and Crown Honda to others More

I first worked with Ty regarding the price of our vehicle over the internet. He was quick to return my emails and gave me the information I requested. Upon arriving at the dealership Howard greeted us imme over the internet. He was quick to return my emails and gave me the information I requested. Upon arriving at the dealership Howard greeted us immediately and was very personable. I showed him the vehicle we wanted, told him the price I was willing to pay for it and told him the amount I needed for my trade-in. After very little debate they agreed to all of my conditions and I bought the vehicle. It was the best car buying experience I have had thus far in my life and I feel good knowing that I got a great deal. More

I have owned 4 Hondas cars over the years, purchased from various dealerships. The absolute best service has been through Michele Desssert. She knows what she is doing and treats your customers fairly in e various dealerships. The absolute best service has been through Michele Desssert. She knows what she is doing and treats your customers fairly in every way. I presently own a 2007 Honda Odyssey that had brake problems (Soft Brake Problems). She took the time to follow up and check the service bulletins and got the problem solved. Michele is a credit to your organization and the reason I give your organization an outstanding rating. More

Once again Michele has exceeded all of my expectations. Our car was towed to the dealership on Tuesday night. Michele got right on it Wednesday morning even though it was not a scheduled maintenance. She k Our car was towed to the dealership on Tuesday night. Michele got right on it Wednesday morning even though it was not a scheduled maintenance. She kept me posted every step of the way, let me know when she would leave and return from lunch and basically promised she'd do everything she could to get the car back to me in the same day to save us from having to get a rental. She pulled it off, with the help of the mechanic magicians back there in the shop. She got the driver to come out and pick me up and get me on my way. I was lucky enough to have two drivers - a trainer and a trainee. I wish I could remember the trainee's name but I can't (Alvin?). He is definitely a keeper. The ride was smooth as silk - the best I've ever had from the Crown dealership. Please give my appreciation to him. The trainer was excellent as well. He is a great conversationalist and put me at ease the second I entered the vehicle. Michele had everything ready to go the second I got to the dealership. As I walked out the door Michele asked me to please call her and let her know that everything was fixed to my expectations. As soon as the blast of ice cold air hit my face when I turned the car, I picked up my cell phone and called to happily report in. I should have her on my speed dial! Wild horses could not drag me away from the personable, professional service I get from Michele at Crown Honda. Thanks again! More

We found Crown Honda and especially Howard Willis to be true professionals. We were treated courteously without any pushy sales pitches. All our questions were answered quickly and accurately. Most imp true professionals. We were treated courteously without any pushy sales pitches. All our questions were answered quickly and accurately. Most impressive was Howard's willingness to take that extra step making sure our sales experience was extremely pleasant. He took the time to explain each function of the vehicle and, knowing the extras we wanted, made sure they were all completed before we picked it up. This is why after purchasing one vehicle from Howard in February, we made sure we purchased our second one in July also from him. I have already recommended Crown Honda to friends, making sure they ask for Howard's assistance! More

Michele, Thank you for your outstanding customer service Michele, Thank you for your outstanding customer service yesterday. I was a bit nervous taking my car to a different dealer for service, but you cal Michele, Thank you for your outstanding customer service yesterday. I was a bit nervous taking my car to a different dealer for service, but you calmed all of those fears right away. Your service team did a great job on my car, as it rides like a dream. The courtesy van driver was also extremely pleasant. Kudos to your team for an outstanding experience. I am happy to say that I have found a new favorite dealer. More

I always know when I come to Crown Honda for service that Michele Dessert will take great care of me. My current service call was handled promptly and efficiently, as always -- and with total attention that Michele Dessert will take great care of me. My current service call was handled promptly and efficiently, as always -- and with total attention to my needs and expectations. Michele’s superior service ethic and deep industry experience are prime examples of why I stay with Crown Honda as my dealer. More

I live in Tampa & work in St Pete. I took my car to the Honda dealership by my home & explained sometimes my A/C doesn't turn on. The service agent kept my car for the day & said he couldn't find a proble Honda dealership by my home & explained sometimes my A/C doesn't turn on. The service agent kept my car for the day & said he couldn't find a problem. He told me to monitor it on my own & bring it back to him if necessary. For the next 3 weeks my A/C was working decently until last weekend. It stopped working on Friday night & didn't come back on until Tuesday morning. I decided to take my care to Crown Honda because it was close to work and I am so grateful I did because that's when I met Michele Dessert. She listened to my concerns and told me she would fix my problem. I spoke with her later in the day & she informed me that she couldn't re-create my problem of the A/C not turning on; however, she believed it was the blower motor giving me problems and replaced it. Driving home last night was such a pleasure. The A/C worked as well (if not better) from when I bought the car two years ago. Thank you Michele for listening to what I had to say and for not dismissing me to montitor the problem on my own! Because of you, I will be a loyal customer for years to come!!! Sincerely, Theresa Rose More

Jack Goldstein was very helpful and insured that I was completely satisfied with my experience. Also no pressure to buy any add-ons,it was a very friendly environment. The price I was quoted was one of th completely satisfied with my experience. Also no pressure to buy any add-ons,it was a very friendly environment. The price I was quoted was one of the lowest in the area, however everyone should do their homework and get many quotes on out the door price before setting foot in the door. More

Visited Crown Honda this weekend for the first time and Howard Willis greeted me at the door and was an immediate asset to my search for a new vehicle. He and I conducted an initial test drive of a new Pi Howard Willis greeted me at the door and was an immediate asset to my search for a new vehicle. He and I conducted an initial test drive of a new Pilot EX and was extremely informative. The best part was if he didn't know an answer immediately he knew where to go get it versus passing on misinformation. A few hours later I brought back my wife and daughter (5 yrs) to ensure the little one could access the 3rd row seating and buckle herself in. Plus we needed additional seating for TWO infant car seats in the second row and we pushed and pulled and turned to ensure we had all the room we needed. When it came to work the price, there was no work. I brought in a below invoice price from an online source and basically before we could finish the finance paperwork we had reached a deal. No finance manager coming over telling me how they couldn't meet the price, No sales manager coming over trying to get extended warranties. A hand-shake, a signature and we were out of there. We are picking up our vehicle tomorrow and I'm sure that will be no issue at all. (I'll report back if it's not!) This will be our first Honda and Crown did their absolute best in ensure repeat business. More