Crown Honda

Went to Crown to purchase a vehicle after all the Toyota dealers in the area didn't want our business. Walked in was greeted right away by Neal and got to work and they worked with us and we were able to l dealers in the area didn't want our business. Walked in was greeted right away by Neal and got to work and they worked with us and we were able to leave with a new car. So far I love my CRZ and am so glad I decided against Toyota. My original choice was the CRZ then I kinda took a liking to the Prius but in the end it was the customer service that sold me the car. I received a follow up call the very next day. It was the best car buying experience I have ever had!:) More

For me, buying a new car is worse than going to a dentist. That being said, Jack Goldstein made the experience very painless; I could almost say pleasurable. I'm the type of person who prefers buying dentist. That being said, Jack Goldstein made the experience very painless; I could almost say pleasurable. I'm the type of person who prefers buying things online. The thought of haggling over a price really bums me out. Jack provided us with a very straight forward approach, we conducted all of our business before we even set foot in the dealership. We financed with our credit union, so Jack had us set to walk in and just pick up the car. Regarding the price of our 2011 Honda Insight LX, I feel we got a very good deal. Let's be honest, they are in business to make money, but I feel that our final price was very fair for both of us. I have no buyers remorse. :-) Jack's personal service was outstanding. We had an appointment for 5pm on a Friday. We were running an hour late, and when we got to the dealership, my wife realized she forgot the plate and registration we needed to bring. We didn't make it to our appointment until 7pm. I respect people's time, and felt horrible that we were so late on a Friday night. Jack not only didn't show any inconvenience, but he took more than enough time to show my wife all the features of her new car. I was very impressed with the thoroughness of which Jack covered all the personal settings and hybrid functions with her. I would definitely recommend dealing with Jack Goldstein if you are looking for a straight forward approach to buying a car. Thanks Jack! More

I have been bringing my 2004 Element to Crown since 2006. Michele Dessert, Service Consultant has gone above and beyond the call of duty to ensure that my needs are met. She provides supurb customer service, Michele Dessert, Service Consultant has gone above and beyond the call of duty to ensure that my needs are met. She provides supurb customer service, anticipates problems and always... always demontrates integrity to me the "Customer" . This kind of employee always brings the customer back and she should be commended for this Michele, thank you for what you do. Brenda Matthews, Nurse Manager Bay Pines VA Healthcare System 716-949-7506 More

I drove over 150 miles to buy my car from Jack Goldstein and I was very impressed when I bought the car back in February and I love the Civic. Jack made the car buying experience a pleasant one without the and I was very impressed when I bought the car back in February and I love the Civic. Jack made the car buying experience a pleasant one without the usual dealer haggling. He gave me the best price of any dealer between Naples and Tampa, and I priced them all. You won't regret dealing with Crown Honda. More

I am so blessed to have met a man like Jack at Crown. He truely tried very hard to get me into a honda. he showed me what i qualified for and i went from there. I fell in love with a 2006 honda civic that i truely tried very hard to get me into a honda. he showed me what i qualified for and i went from there. I fell in love with a 2006 honda civic that i would have just breezed by had Jack not helped me. In addition to his help, he was very patient with me and returned my messages promptly. Ryan in finance was the cherry on the ice cream. He worked very hard to get me an extened warranty for my vehicle and i am very pleased with the outcome. I would totaly recommend anyone to come to crown. Ill be back in a year to trade in my civic for my dream car (2010 accord). I hope and pray that Jack (and ryan) are still working there. Thank you again, you guys are awesome =] More

Jack has far been the most helpful with our car purchase experience this was our first time with this dealer and i will continue to return for future purchases. I have recommended Jack to several of my co-w experience this was our first time with this dealer and i will continue to return for future purchases. I have recommended Jack to several of my co-workers and they have had the same great experience with him. Thanks Jack for the great service you provided us on our car purchase. More

Michele has been our Service Provider since we have been dealing with Crown Honda. A CRX was our first Honda and we haven't owned any other car since. My Orginal CRV, (by the way the FIRST one sold in the U dealing with Crown Honda. A CRX was our first Honda and we haven't owned any other car since. My Orginal CRV, (by the way the FIRST one sold in the US) had over 240,000 miles on it before I traded it in for a new one. One of the main reason that it ran so well for so long without any major work needed was the normal maitanence provided my Crown. Michele knows the cars and knows her techs. From simple oil changes to brake jobs she provides the best service I have ever encountered in my lifetime dealing with car dealerships. Most dealers get a bad rap from most people on service because of costs and such. I truly believe that this is not true at Crown HOnda and Michele is one of the main reasons that Crown Service Dept is the best for servicing my cars. Fit and CRV owner....... More

It’s a team, Michele Dessert (Service Consultant) and Mike Larson (Technician). The two of them have been ABSOLUTELY impeccable in taking care of my Honda CRX for the past Twenty (20) years. I bought t Mike Larson (Technician). The two of them have been ABSOLUTELY impeccable in taking care of my Honda CRX for the past Twenty (20) years. I bought the care new in December 1989 and have put over 400,000 trouble free miles on the car. How did this happen? Cracker Jack service and near laboratory scientific attention to detail. I am truly awed by their attention to my needs every time I show up, often unannounced. It is always refreshing to visit Crown Honda as Michele always has a warm, jovial aura about her. Her attention is unflinchingly focused on my issues and needs. She is truly a great asset for Crown Honda. I would simply describe Michele Dessert as Crown Honda’s Ambassadress for Service, while Mike Larson is well beyond a Technician but more like an Automotive Engineer. More

We brought our 2008 Accord in to have the brakes looked at on 1/18/2011. After finding out the rear brakes needed new pads we were very upset. My concern was that a car with 24,000 miles should not need ne at on 1/18/2011. After finding out the rear brakes needed new pads we were very upset. My concern was that a car with 24,000 miles should not need new rear brake pads and if it did that it was a defect and should be covered by the 3y 36000m warranty. Michele explained that there was a class action lawsuit settlement over this issue and I would receive reimbursement. I found the reimbursement was only up to $150 and wouldn't cover the whole bill. Michele was very understanding and after some research found a way to reduce the bill so that I only ended up coming out of pocket $5. How Honda has handled this brake issue reflects very poorly on the brand. Instead of fixing the problem they chose to deny any wrong doing and ended up settling with the courts to avoid the dreaded publicized recall. Luckily we have Honda service employees like Michele Dessert to stand behind her customers and gave us the absolute best experience possible given our situation. Thank you very much and we will only take our car to Crown and Michele from now on. More

I have been dealing with Crown Honda for 20 years, I have a 1998 Honda CRV 4 wheel drive, this is my 4th Honda and the best yet. Many thanks and kudos to MICHELE DESSERT my service rep for the better part a 1998 Honda CRV 4 wheel drive, this is my 4th Honda and the best yet. Many thanks and kudos to MICHELE DESSERT my service rep for the better part of that 20 years. I feel she is extremely knowledgeable and so very customer service orientated. I feel like a friend with Michele and not just another customer. She knows I am an old gal and I keep telling her my CRV must last as long as I do! I would not deal with anyone else as I feel she understands my need to have a trouble free car. I follow all the recommended service and listen and totally trust Michele to guide me in the right direction. My service tech is Mike Larson and he also works with me on a personal level, he is an excellent mechanic that I feel really knows the CRV's as he also owns I believe more than one. I trust him completely as I do Michele and I cannot tell you how much that means to an old gal like me. I have always been a firm believer in dealing only with Honda, and getting their expertise and parts. I have never taken my car to anyplace but Crown Hondo, even for oil changes and other small things. I hope Crown Honda realizes what gems they have in MICHELE DESSERT AND MIKE LARSON. Gratefully, Bonnie Brinker More