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Crown Honda
Pinellas Park, FL
5,671 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,671 reviews
April 17, 2012
My "car buying" experience at Crown Honda was better than great, it was outstanding. My intention was to purchase a Toyota Camry but they happened to be closed that day and I found myself at Cro better than great, it was outstanding. My intention was to purchase a Toyota Camry but they happened to be closed that day and I found myself at Crown Honda. From the minute I was greeted when I walked in the front door to the time I drove off the lot with my new Honda Accord I was treated like a "friend" as opposed to a customer and never once did I feel under pressure to purchase anything other than what I wanted. The saleman, Neal Turoff was so knowledgeable and had an answer to all my questions which I had plenty because I was a previous Ford owner and been loyal to Ford for years and knew nothing about Honda. I am glad to say that has since changed and I will definately be a repeat customer at Crown Honda. I can honestly say this was the best car buying experience I have ever had and that is because of Neal Turoff, (and Vincent in the finance dept)and all others that I was in contact with during the transaction. My sincere thanks to all of you and I will make sure to refer any friends or family members of mine that needs a new or used car to Crown Honda! More
by rturner683
April 07, 2012
Marvin was extremely friendly and cordial.I would recommend him to all of my friends. Marvin answered all of my questions. Marvin took time with me while researching and searching for my new car. recommend him to all of my friends. Marvin answered all of my questions. Marvin took time with me while researching and searching for my new car. More
by mark080659
March 06, 2012
I researched into a new Honda for my wife and I over the past couple of weeks. We had a vehicle to trade in. I set an appointment up and met Jack, who was great and very personable. I would work with him past couple of weeks. We had a vehicle to trade in. I set an appointment up and met Jack, who was great and very personable. I would work with him in the future at another dealer if he moved from Crown. At any rate, I am assuming he was the used car manager, basically gave us a terrible offer for our trade. It was so low that I felt as if they did not even want to deal with me at all. I told them I felt insulted by the offer and when Jack attempted to talk with the manager about it, I heard him tell Jack that he felt insulted that I felt my car was worth more than what they offered. I have bought and traded cars in the past with some not so easy to work with dealerships, but I have never felt like the dealer did not even want to do business with me. I asked for my keys back and went to another Honda dealer and bought a new Honda within an hour of walking in the place. We are very happy with our purchase and the service we got from them. I will not do business with Crown Honda ever again for the main reason of the "manager" saying what he did and acting so unprofessional. More
by DUSM3060
Employees Worked With
manager
January 30, 2012
The only reason I go to Crown is because of Michele. The service she offers is awesome. Knowledgeable on every aspect. Never tries to take advantage of my lack of automobile knowledge. I have had my truck s service she offers is awesome. Knowledgeable on every aspect. Never tries to take advantage of my lack of automobile knowledge. I have had my truck serviced there and in mentioning that I had some staining on my car seat, Michele, said she would take care of it, and it was done. I could not believe that this was accomplished. I will continue to deal with Crown Honda and Michele. A great personality, along with knownledge of my Honda product.... Mother would be proud More
by busagoalie
January 30, 2012
I have Known Michele to be one of the Easiest Service writers to ever work with me. She is smart and tries her best to save you time and. money when ever she can. Honest and always friendly is WHY,I en writers to ever work with me. She is smart and tries her best to save you time and. money when ever she can. Honest and always friendly is WHY,I enjoy dealing with her at Crown Honda. I have know her since 1989 when she became my "Go to Girl for all My Honda services No mater how BIG or very Small always willing to help in any way she can. I would recommend any one who wants their car fixed and done right to go see Michele. Thanks for being the Helpful Person you Are Michele.Looking forward to seeing you soon, Kyle Wilson More
by Ms.K.K Wison
January 30, 2012
About a month ago I had been put on a mission by my father to find two 2012 Honda Fits for my brother and I. We checked the local dealer here in Naples and were severely disappointed by the service (di father to find two 2012 Honda Fits for my brother and I. We checked the local dealer here in Naples and were severely disappointed by the service (didn't even ask us if we wanted help) and prices offered, especially considering we were out to buy Two cars. Unsatisfied by what we found in Naples, I started searching the internet for every Honda dealer in Southwest Florida. After calling or emailing ~8 dealers, Jack Goldstein at Crown Honda was the first to respond. Right from the get-go, Jack was great to work with, he answered every question I had, he understood I had done my research and wasn't looking to get the runaround I was receiving at every other dealer. Talking with Jack was like talking to a friend, no pressure, honest and super friendly. He contacted me back with a great price and options the very first time, and having done extensive research, I knew it was a great deal and not far from the Factory Invoice cost of the car. Not a single other dealer came close to his price, all other competing prices were at least 700 dollars or more above his. Due to Jack's extremely professional and courtesy service, my mother and I made the 165 mile drive to Crown Honda and were welcomed by Jack on the spot. We were greatly pleased to not only find everything in order, but we were even able to choose from 6 different colors, so my brother and I got the exact car we each wanted. We were able to pick out our cars, fill out all the paper work and drive away with our new cars in no time at all. I would highly recommend Jack Goldstein at Crown Honda, he is by far the absolute best person I have bought a car from. More
by fit8566
Employees Worked With
Jack Goldstein
January 21, 2012
My recent car buying experience with Jack Goldstein was very pleasant. Jack made the whole process very easy. He was very helpful, knowledgable, and efficient. I also appreciated his straight forward at very pleasant. Jack made the whole process very easy. He was very helpful, knowledgable, and efficient. I also appreciated his straight forward attitude. I felt that he made a great effort to get the best possible price for me. I would highly recommend him. More
by Albiondiane
Employees Worked With
Jack Goldstein
January 20, 2012
Crown Honda was the only Honda dealer to offer a discount on the 2012 CR-V, all other dealers my wife and I contacted simply quoted the MSRP. But what made our experience with Crown Honda very special is the on the 2012 CR-V, all other dealers my wife and I contacted simply quoted the MSRP. But what made our experience with Crown Honda very special is the great service we received from Derrick Silers, their internet salesman. Although, like most new car buyers, we had thoroughly researched the CR-V, Derrick provided even more information on the vehicle when we arrived for our meeting. In all my years of buying, and sometimes "suffering", through the process of purchasing a new car, this transaction was, without question, the smoothest of them all. Derrick made sure we received fair value for our trade-in, and it was wonderful not having a "back-and-forth" once we agreed upon the amount our car would fetch. We were also very pleased with the "after-the-sale" support that Derrick provided, he answered all our questions regarding vehicle maintenance, bluetooth operations, etc.; I'm sure some of the calls to his cell likeley interrupted his work, but he always took the time to help and ended our chat with, "Call me if you need anything else". Great guy. Generally, salespeople reflect the instructions, attitude and guidelines that filter from above, so Crown Honda must have a great management team as well. Thanks Derrick. More
by botafogo73
Employees Worked With
Derrick Silvers, Derrick Silvers
January 05, 2012
After doing a good bit of research, which included checking the information on this site, and using the USAA car buying service, my husband and I met with Jack to talk about a 2011 CR-V. Jack went th checking the information on this site, and using the USAA car buying service, my husband and I met with Jack to talk about a 2011 CR-V. Jack went the extra mile to find a car which met my criteria and there was no hard sell to settle for something less. I was not totally committed to buying a car, but after talking with him, I felt very comfortable and knew we were getting a good deal. We were also very comfortable talking with Jim Hesselgrave, the Finance Manager, and there was no hard sell with him, either. Overall, I can't imagine a less stressful car buying experience! More
by ajf12
Employees Worked With
Jack Goldstein
January 02, 2012
Michele is an asset to Crown Honda. She is professional and knowledgeable and goes the extra mile to make sure her customers are happy. Recently she helped solve a problem that arose with my Honda and I ca and knowledgeable and goes the extra mile to make sure her customers are happy. Recently she helped solve a problem that arose with my Honda and I can't thank her enough! More
by kimkgn
