Crown Honda

I am very pleased with the honesty of the service writer. He made suggestions as to going a head with a sixty thound mile servive instead of the regular oil change to address some issues that we could take c He made suggestions as to going a head with a sixty thound mile servive instead of the regular oil change to address some issues that we could take care of now, instead of later when they would have caused some advanced problems.H More

I took my car in with an appointment and told them when I arrived that I would need a ride to work and when done (5:30 ish) a ride to pick up my car. The driver decided he would take people home before taki arrived that I would need a ride to work and when done (5:30 ish) a ride to pick up my car. The driver decided he would take people home before taking me to work - I was late and am an hourly employee. When I was called at 2:30 that my car was done I reminded them that I needed a pick up and they told me they would be there between 5 and 5:30. So I had to clock out early to make sure I was ready to be picked up. At 5:40 I called the dealership and they said there was a mix up and after the driver dropped off people at the dealership they would be back for me - in about 30 minutes. Since almost all the people at work were gone I decided to get a ride with a fellow employee, even though they were supposed to go in the other direction. I was given an estimate when the problems for my visit were discovered of $966.86 however when I finally when to pay my bill they said they gave me a $100.00 discount for my problems which knocked my bill to $950.72. I don't see how that adds up, unless my original estimate was grossly understated. Service people did pay lip service and said how sorry they were but I felt that is all it was - lip service. More

I had a horrible experience here. I came in because my car had broken down and my boyfriend was severely ill and needed to get to treatments. My only option was a new car and I feared the experience. I go car had broken down and my boyfriend was severely ill and needed to get to treatments. My only option was a new car and I feared the experience. I got a worse experience than I had prayed for, even knowing it was going to be bad (as all car sales experiences tend to be). I will withhold the names of the people I dealt with, as I don't feel it's in my character to deface people publicly. I was haggled around all day, to the point where I was in tears because I was so stressed out A) about my situation in general and B) because of the go-around I was receiving all day long. I was there for EIGHT HOURS haggling the price of a vehicle when I had really not intended on buying a car that day anyway. I told the salespeople that I did not have my down payment in the proper bank account that day (as I had not expected I was walking out the door with a car) and needed a few days to put the money in the proper account. I wrote them a check and they assured me they would save the check until the following week so I would have sufficient time to get the funds in order. They cashed the check the next day and I ended up with an exorbitant amount of fees on my bank account because I wrote a "bad check". I had to go back into the financing office to get this cleared up, which took several weeks. Every time I had to call the main person I had been dealing with it was like he didn't really understand at all what I was saying. It became clear to me that he did not pass on any information I gave him to anyone else, and I ended up having to answer the same questions over and over again. All in all, I ended up buying a car for about 10,000 over what I would've gotten the same car for at an auction. My significant other runs car auctions and he was livid when I came home with this purchase price, but he was so ill that I didn't bring him with me to make the final decision. If I was not financially stable, I would be in financial xxxx due to this decision to purchase from Crown Honda. Luckily, I make enough to where I don't even notice my car payment. I was apparently, at this dealership, mistaken for a typical FEMALE. Overall I feel that my desperation and heavy heart at the time was taken advantage of and that's a horrible way to do business. I do not recommend this dealership to anyone, unless they want to leave feeling, in no better words, screwed. More

I Just bought a brand new honda fit from this place, It was on the showroom floor with a melted chocolate bar in the glove box. After I bought the car they told me to bring it back for a cleaning of the gl was on the showroom floor with a melted chocolate bar in the glove box. After I bought the car they told me to bring it back for a cleaning of the glove box and they will put a deodorizer in the cabin filter. 28 hours later I got the car back and all they did was vacuum it the floor not even the seats and completely ignored the glove box which was written directly on the cleaning order to clean the glove box, They didnt even wipe down the dashboard or anything and the car smells like a old ladys perfume now. When I complained to the manager he told me to drop the car back off for another 24 hrs and they will try again. xxx is so hard about cleaning a car right the first time.... Thanks Honda of St.pete you are a HORRIBLE DEALER!! More

Ours was a wonderful buying experience, thanks to Jack Goldstein in sales. Jack quickly responded to every communication. We found that the price he proposed was amongst the most competitive to be found i Goldstein in sales. Jack quickly responded to every communication. We found that the price he proposed was amongst the most competitive to be found in Central Florida and he did not waste our time trying to wear us down with days of haggling and exchanges like many dealers do. He was a delight to meet in person and carefully reviewed the features of the car with us, as no other dealer has done before. The entire process was a pleasure and made driving over from Orlando well worth it! I would recommend dealing with Jack at Crown Honda to anyone in Florida considering a Honda purchase. More